Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madelyn Rogusz

Albany Creek,QLD

Summary

Proven track record in enhancing customer satisfaction and maintaining high standards of cleanliness, demonstrated during work at Gather and Graze. Knowledge in cash handling and coffee machine operation, showcasing exceptional customer service and teamwork. Achieved optimal productivity by effectively managing high-pressure situations, ensuring a positive impact on business operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cafe Worker

Gather and Graze
02.2023 - Current
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.

Checkout Operator

Coles Supermarket
01.2022 - 02.2023
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.

Umpire

Brisbane Hockey Association
03.2021 - 01.2022
  • Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.
  • Promoted good sportsmanship among players.
  • Officiated games fairly and impartially using sound judgment and decision-making skills.
  • Improved game fairness by enforcing rules, regulations, and upholding the highest standards of sportsmanship.

Education

Albany Creek State High School
Albany Creek, QLD
11.2024

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Cleanliness and hygiene
  • Flexible Schedule
  • Coffee machine operation
  • Food safety knowledge
  • Punctual and Reliable
  • Safe Food Handling
  • Cash handling proficiency
  • Order Processing
  • POS System Operation
  • Teamwork and Collaboration

Certification

  • RSA Certificate - Clear to Work
  • Barista Course - CBD Brisbane

Timeline

Cafe Worker

Gather and Graze
02.2023 - Current

Checkout Operator

Coles Supermarket
01.2022 - 02.2023

Umpire

Brisbane Hockey Association
03.2021 - 01.2022

Albany Creek State High School

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Madelyn Rogusz