Kani Amudhan Mahadevan
Burwood,VIC
Summary
Adaptable Hospitality Specialist with 2 years of experience in setting reservations and promptly helping guests Focused on providing excellent service by collaborating with teammates to meet the customers' needs. Talented at improving customer service ratings through effective customer communication and a motivated retail sales professional with a proven record of boosting sales and customer loyalty through individualized service. A resourceful individual is skilled in learning customer needs, directing them to desirable merchandise, and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
1
1
Certification
Work History
All Rounder in Hospitality
Coco Latte
03.2023 - 08.2023
- Collaborated with various team members to meet guests' requests.
- Trained and supervised staff to provide the highest level of customer service.
- Established and maintained relationships with key customers to promote satisfaction and loyalty.
- We stayed up-to-date with industry regulations and standards to offer compliant hospitality services.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- I helped customers locate products and checked the store system for merchandise at other sites.
RETAIL SALES ASSISTANT, EXPERIENCE, Retail Assistant
Adyar Anandha Bhavan (A2B)
06.2020 - 04.2022
- Processed returns and exchanges in accordance with company policies
- Developed in-depth knowledge of thestore's products and services
- Engaged customers in friendly and professional dialogue about product needs
- Supported cleanliness of store by cleaning shelves, counters and displays
- Operated cash registers to process customer transactions
- Maintained merchandise on sales floor by stocking racks, counters, and displays.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor Of Science (B.S - Cyber Security Candidate
Deakin University
Burwood, VIC11.2025
Advanced Diploma - Mechatronics
T S Srinivasan College
Chennai, India04.2022
High School Diploma -
Velammal International School
Ponneri, Chennai04.2018
Skills
- Cash Register Operation
- Payment Processing
- Customer Assistance
- Retail Transactions Processing
- POS Systems
- Hospitality and Accommodation
- Team Building
- Planning and Coordination
- Report Generation
- Data Collection
Certification
- RSA (Responsible Service of Alcohol)-licensed by Victorian Government
Languages
Tamil
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
All Rounder in Hospitality
Coco Latte
03.2023 - 08.2023
RETAIL SALES ASSISTANT, EXPERIENCE, Retail Assistant
Adyar Anandha Bhavan (A2B)
06.2020 - 04.2022
Bachelor Of Science (B.S - Cyber Security Candidate
Deakin University
Advanced Diploma - Mechatronics
T S Srinivasan College
High School Diploma -
Velammal International School
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