Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kapil Karki

Business Support Officer
Rockdale,NSW
Kapil Karki

Summary

To obtain an IT support position where I can apply my technical skills and knowledge gained through academic coursework and experiences from past work to support the company's IT infrastructure and contribute to the team's success. I am a detail-oriented individual with a passion for problem-solving and a willingness to learn and adapt to new technologies and processes.

Overview

4
years of professional experience
3
years of post-secondary education

Work History

Insta Education And Visa Services
Sydney, NSW

Business Support Officer
09.2022 - Current

Job overview

  • Providing administrative support to various departments, such as finance, HR, and operations, by managing documents, scheduling meetings, and coordinating activities
  • Responding to inquiries and resolving complaints from customers and clients, either in person, over the phone, or via email
  • Coordinating and scheduling events, meetings, travel arrangements, and other logistics for staff members and clients
  • Communicating with stakeholders, building relationships with clients, and providing support to internal teams
  • Held meetings to communicate new policies and procedures to appropriate personnel.

Australian Institute of Higher Education
Sydney, NSW

Capstone Project: Travel Website Development
12.2022 - 02.2023

Job overview

  • Developed a responsive travel website using HTML, CSS, Bootstrap with Notepad++ and Php ,MySQL with on the back end
  • Collaborated with a team to design and implement various features, including a cart, booking system, and PayPal integration
  • Presented the project to unit coordinator and received positive feedback on the website's functionality and user interface
  • Gained experience in front-end and back-end programming and worked effectively as part of a team to deliver the project on time
  • Collaborating with 4 of team members to complete the project and present findings to unit coordinator and lecturer.
  • Applied effective time management techniques to meet tight deadlines.

Gaming Nepal
Kathmandu

Marketing Officer
01.2019 - 01.2021

Job overview

  • Developed and executed marketing campaigns and initiatives, such as email marketing, social media marketing, and digital advertising
  • Conducted market research and analyzed data to identify customer needs and preferences
  • Creating and managing content for marketing materials, such as brochures, websites, and social media channels
  • Coordinating events and sponsorships to promote brand awareness and drive customer engagement.

Education

AUSTRALIAN INSTITUTE OF HIGHER EDUCATION

BACHELOR OF BUSINESS INFORMATION SYSTEM
03.2020 - 03.2023

University Overview

1. Developed a problem-solving skills to analyze problems, design alternative solutions based on business requirements, and make appropriate choices and recommendations.

2.Learnt to think critically, make judgement responsibly, and implement and review information systems solutions professionally and ethically.

Skills

Problem-solving skillsundefined

Timeline

Capstone Project: Travel Website Development

Australian Institute of Higher Education
12.2022 - 02.2023

Business Support Officer

Insta Education And Visa Services
09.2022 - Current

AUSTRALIAN INSTITUTE OF HIGHER EDUCATION

BACHELOR OF BUSINESS INFORMATION SYSTEM
03.2020 - 03.2023

Marketing Officer

Gaming Nepal
01.2019 - 01.2021
Kapil KarkiBusiness Support Officer