Dedicated Support Worker with a proven track record at Ignite my ability and Complete Support Company, enhancing client independence through effective life skills development and emotional support. Skilled in conflict resolution and health and safety awareness, I consistently foster strong client relationships, ensuring high-quality care and satisfaction. Committed to promoting well-being and personal growth.
Hi, I’m
Karen Lackie
Coffs Harbour,NSW
Summary
Overview
24
years of professional experience
Work History
Complete Support Company
Support Worker
02.2025 - Current
Job overview
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Ignite My Ability
Support Worker
09.2023 - Current
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Woolworths
Personal Shopper
03.2001 - Current
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Education
TAFE NSWNSW
Certificate Three In Individual Support Disability
2023
University Overview
TAFE NSWNSW
Baking Certificate
2000
University Overview
Bellingen High School Bellingen, NSW
Year 12
1995
University Overview
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Mobility assistance
- Behavioral support
- Meal preparation
- Transportation assistance
- Life skills development
- Professional boundaries
- Attention to detail
- Conflict resolution
- Empathy and patience
Timeline
Support Worker
Complete Support Company
02.2025 - Current
Support Worker
Ignite My Ability
09.2023 - Current
Personal Shopper
Woolworths
03.2001 - Current
TAFE NSW
Certificate Three In Individual Support Disability
TAFE NSW
Baking Certificate
Bellingen High School
Year 12
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