Karen Parker
Burnie,TAS
Summary
I am honest reliable and punctual, processing excellent work ethic, Self -directed and self motivated team player who also works well independently. I have the ability to reflectively listen and communicate in a sensitive and empathetic manner and able to work effectively and productively with diverse people and individual needs. Also an understanding of organizational policies and procedures, especially adhering to confidentiality regarding Participants, Staff and the Organization. Have more then 18 years experience in the Disability Sector working as a Team Leader, Disability Support Worker and Senior support worker, which I find is a very rewarding position. I am up to date with the mandatory Covid vaccine's
Overview
19
19
years of professional experience
1
1
Certification
Work History
Team Leader, Disability Support Worker
Multicap
05.2020 - Current
- Assisted clients with daily living needs.
- Support people with disabilities to live as Independently as possible in their own home.
- Provided direct care assistance.
- Administered and monitor Medication in accordance with the organization policy and procedures.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Workforce Support Officer
Multicap
01.2021 - 06.2021
Assisted in the office with Rostering as a relief workforce support officer.
Senior Support Worker
Coastal Residential Service
03.2019 - 05.2020
- Provide direct care assistance to Participants
- Provide guidance and supervision to Disability support workers and new staff being Inducted into the workplace
- Participant in the NDIS planning process and assist in the development and implementation of Individual Support Plans
- Attend specialist appointments and meetings involving participants and provide support in more complex issues when required
- Act as a role model and assist in ensuring procedures and policies understood and implemented correctly at the work site
- Supervised daily activities and provided assistance when needed.
Team Leader
Coastal Residential Services
03.2016 - 02.2019
• Provided leadership and direction for employees. Mentor support workers to ensure quality service delivery and Individualised support which contributes to the outcome of the participants goals and assists in the development of Independent living skills.
• Assisted in the review, development and implementation of participants NDIS plans, Individual goals and support plans.
• Coordinated medical and significant appointments for participants in line with policies and procedures.
. Conducted Staff appraisals.
. Liaise with Clients family and other Service Providers.
. Responsible for ensuring that the Organisation Policies and Procedures were adhere to.
. Ensured that staff were adhering to the Organisation Occupational Health and Safety guideline.
Disability Support Worker
Coastal Residential Service
02.2007 - 03.2017
Supported people with disabilities to live as Independently as possible in their own home
• Provided direct care assistance
• Assisted in the development of participants plans including support for
daily activities such as preparation for morning and evening routines, meal planning and preparation, managed personal budgets, personal hygiene, household tasks.
• Provide support to participants to achieve their personal goals in alignment with their NDIS plans
Education
HSC
Marist Regional College
Burnie, TAS1982
Wynyard High School
Wynyard, TAS1980
Skills
- Client support
- Team supervision
- Staff training and development
- Effective team player
- Superior communication skills
- Excellent multi-tasking
- Time Management
- Strong communication skills
- Dependable and reliable
- Team liaison
- Team leadership
- Self-motivated
- Interpersonal and written communication
Certification
- 2025 Medication refresher
- 2024 HLTAID009 Provide cardiopulmonary resuscitation
- 2023 HLTAID010 Cardiopulmonary resuscitation
- 2023 HLTAID011 Provide first aid
- 2023 BSBXTW401 Lead and facilitate a team
- 2023 BSBLDR413 Lead effective workplace relationships.
- 2023 BSBXCM401 Apply communication strategies in the workplace.
- 2023 BSBPEF502 Develop and use emotional intelligence
- 2023 Fit to work/police check
- 2023 Cert IV in disability
- 2019 Fire Training
- 2017 Develop workplace fire safety awareness/operate portable workplace firefighting equipment
- 2017 TAEDEL404A Mentor in the workplace
- 2017 TAEDEL301A Provide work skill instruction
- 2017 BSBMGT401 Show leadership in the workplace
- 2017 BSBMGT502 Manage people performance
- 2017 BSBMGT404 lead and facilitate off-site staff
- 2016 Medication administration vocational development program
- 2008 CHC30302 Certificate 111 in Disability work
- 2007 CHC20202 Certificate 11 in community service work
Timeline
Workforce Support Officer
Multicap
01.2021 - 06.2021
Team Leader, Disability Support Worker
Multicap
05.2020 - Current
Senior Support Worker
Coastal Residential Service
03.2019 - 05.2020
Team Leader
Coastal Residential Services
03.2016 - 02.2019
Disability Support Worker
Coastal Residential Service
02.2007 - 03.2017
HSC
Marist Regional College
Wynyard High School
REFEREES
Tanya Dick
Team Leader at Multicap
0448 319 971
Cassandra Keyte
Co-worker Multicap
0499 972 224