Karin Major
Sydney,NSW
Summary
Highly communicative individual with strong interpersonal skills and an ability to adapt to working in team environments. Motivated by challenge, having positive mind when facing difficulties, great in time management and have responsibilities in needs. Friendly hospitality worker for 14 years in Sydney committed to customer satisfaction. Working at day program at NWDS since March 2021.
Achievements at NWDS
- Staff Service area awards Lavender Cottage 2022
- Quality service awards 2022 highly commended
- Innovator of the year 2022 highly commended
- Excellence in facilitation of participants dreams to reality achievement award 2022 highly commended
- Innovator of the year 2023 highly commended
- Excellence in facilitation of participants dreams to reality achievement award 2023 highly commended
- TRUSTEE AWARD 2024
Overview
17
17
years of professional experience
Work History
Life Style Assistant
North West Disability Services
03.2021 - Current
- Supporting service users at day program. Helping service users find dreams and assisting achieve their goals.
- Assisting during meal time, personal care, transporting, medication administration, daily exercise, access to communities, and running day programs.
- Filling out documentations where needed
- Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent follow ups.
Home Care Worker (AIN)
Centralis Home Care
10.2020 - 03.2021
- Assisting with personal cares, meal preparations and meal time, cleaning, bed making, laundering, other household duties, transportation to medical appointments, shopping assistance and medication reminders.
Cafe Allrounder
GG leasing Pty Ltd
01.2009 - 03.2021
- Customer services, cash handling and processing card payments, coffee making, running register, serving food, beverages and alcohol, cleaning, maintain stocks, opening and closing in correct procedure, training new staff.
Cafe Allrounder
Orange peel cafe
01.2008 - 01.2009
- Customer services, cash handling and processing card payments, coffee making, running register, serving food, beverages and alcohol, cleaning, maintain stocks, opening and closing in correct procedure, training new staff.
Education
Certificate Ⅲ in individual care -
Macquarie Community College
Carlingford, NSW04.2021
Advanced Diploma in Business Marketing -
Australian Pacific College
Sydney12.2010
Certificate II in Hospitality -
MEGT Institute
Sydney, NSW07.2007
Skills
- Excellent in interpersonal skills
- Ability to communicate clearly and effectively
- Excellent organizational and teamwork skills
- Goal Setting
- Motivational Techniques
- Client Records Management
References
Available on request
Professional Achievements
- Certificate Ⅲ in Individual care, Macquarie Community College
- Current First Aid and CPR
- Driver’s license (LR class)
- Current Police Check
- Current NDIS Worker Check
- NDIS Worker Orientation Module
- Own vehicle with comprehensive insurance
- Hand Hygiene Auditor Pre-workshop Online Learning Module
- COVID 19- Aged Care Module 1-9
- COVID 19- Indigenous Health Module 1-5
- Infection Control Training- COVID 19
- Working with Children Check
- Advanced Diploma in Business Marketing, Australian Pacific College
- Certificate II in Hospitality, MEGT Institute
- ALLPRESS espresso The Perfect Cup Espresso Class
- ALLPRESS espresso The Milk Workshop
Timeline
Life Style Assistant
North West Disability Services
03.2021 - Current
Home Care Worker (AIN)
Centralis Home Care
10.2020 - 03.2021
Cafe Allrounder
GG leasing Pty Ltd
01.2009 - 03.2021
Cafe Allrounder
Orange peel cafe
01.2008 - 01.2009
Certificate Ⅲ in individual care -
Macquarie Community College
Advanced Diploma in Business Marketing -
Australian Pacific College
Certificate II in Hospitality -
MEGT Institute
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