Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karma Dorji

Balga

Summary

Proven Food and Beverage Attendant with a track record of enhancing customer satisfaction through efficient beverage preparation and superior guest service at Aspire Lounge. Skilled in sanitation standards and adaptability under pressure, I excel in fast-paced environments, ensuring both high-quality service and compliance with health regulations. Demonstrated ability to lead staff and improve service delivery, fostering repeat business and customer loyalty.

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Aspire Lounge
10.2024 - Current
  • Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
  • Managed inventory and restocked supplies, reducing instances of item shortages during peak hours.

Food and Beverage Attendant

Deleware North
04.2023 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.

Front Desk Receptionist

Heaven Resort
03.2021 - 03.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

High School Diploma -

Kuendrup Higher School
Bhutan
01-2016

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Food safety
  • Guest service
  • Phone orders
  • Order accuracy
  • Beverage preparation
  • Cross-training capabilities
  • Staff leadership
  • Sanitation standards

Languages

English
Full Professional
Nepali
Limited Working
Tibetan
Limited Working
Japanese
Limited Working
Korean
Elementary
Bhutanese
Native or Bilingual
Hindi
Professional Working

Timeline

Food and Beverage Attendant

Aspire Lounge
10.2024 - Current

Food and Beverage Attendant

Deleware North
04.2023 - Current

Front Desk Receptionist

Heaven Resort
03.2021 - 03.2022

High School Diploma -

Kuendrup Higher School
Karma Dorji