Kasey Thomas
Nowra,New South Wales
Summary
- Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Enthusiastic team member possessing sharp memorisation skills and outstanding teamwork abilities.
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Support Worker
Bellcare Services
Nowra, NSW
02.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Assisted clients in developing and setting realistic goals to promote positive change.
Bartender
The Australian hotel
Nowra
07.2021 - 01.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Waitress
The Australian hotel
Nowra
07.2021 - 01.2023
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Waitress
Paceway cafe
Nowra, NSW
12.2016 - 02.2017
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
High School Diploma -
Nowra High School
09.2018
Skills
- Staff Training
- Service-Oriented
- High-Volume Dining
- Transactions and Cash Handling
- Cool Under Pressure
- Cleaning and Sanitizing
Conflict and Complaint Resolution
- Daily living support
- Health and safety awareness
- Emotional Support
- Daily living assistance
- Confidentiality and Privacy
- Behavioral support
- Mobility Assistance
- Life Skills Development
Timeline
Support Worker
Bellcare Services
02.2023 - Current
Bartender
The Australian hotel
07.2021 - 01.2023
Waitress
The Australian hotel
07.2021 - 01.2023
Waitress
Paceway cafe
12.2016 - 02.2017
High School Diploma -
Nowra High School