Kassandra Rodreguz
Elizabeth Grove ,SA,SA
Summary
I am a caring, compassionate, and reliable individual currently studying Community Services and looking to begin a rewarding career supporting people in the community. I am passionate about helping others, promoting independence, and treating everyone with dignity, respect, and kindness. I have a strong understanding of client rights, privacy, person-centered care, and the importance of providing inclusive support. I am eager to learn, develop my skills, and contribute positively to a community services team.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Bartender /Bar Gaming Machine Attendant
Saturno's Hotel Chain
Adelaide, SA, SA
06.2008 - 03.2012
- Mixed classic and signature drinks to meet Saturno's Hotel service standards.
- Supported hotel lounge guests with cocktails, wine, and spirits.
- Restocked liquor, mixers, glassware, and garnish supplies, maintaining bar readiness for efficient service.
- Verified ID cards for age compliance, ensuring responsible alcohol service.
- Followed alcohol awareness procedures to prevent intoxication and address intoxicated guests.
- Inspected gaming machines to ensure proper functionality and readiness for players.
- Mediated disputes between players and staff professionally, fostering a positive gaming environment.
- Notified security of suspicious activity in gaming area for continued surveillance.
- Safeguarded gaming cash, tickets, and keys by securely storing them at shift end.
Education
Community Services ( Online ) - Certificate 3 Community Services
Alffie College
Southbank, VIC10-2026
Manual Handing
First Aid Pro
Salisbury, SACPR & First Aid
First Aid Pro
Salisbury, SACertificate 3 in Hospitality
Hospitality & Tourism
Adelaide, SASkills
- Client support
- Community services
- Manual handling
- First aid
- Person-centred care
- Health compliance
- Conflict resolution
- Handling difficult customers
- Patience and tolerance
- Complex Problem-solving
- Responsible beverage service
Certification
- CPR & First Aid
- Manual Handling
- Certificate 3 Community Services - Pending Placement
Timeline
Bartender /Bar Gaming Machine Attendant
Saturno's Hotel Chain
06.2008 - 03.2012
Community Services ( Online ) - Certificate 3 Community Services
Alffie College
Manual Handing
First Aid Pro
CPR & First Aid
First Aid Pro
Certificate 3 in Hospitality
Hospitality & Tourism