Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kate Longmuir

Perth,Australia

Summary

Motivated, mature, and experienced current Perth Cabin Crew team member, eager to embrace new challenges, motivate, inspire, and lead in a Cabin Manager's position. Demonstrates a strong work ethic and adaptability, excelling in dynamic environments. Proven ability to work independently and rapidly acquire new skills.

Lives and breathes the Virgin Australia brand! ❤️✈️

Overview

26
26
years of professional experience
1
1
Certification

Work History

Cabin Crew

Virgin Australia
Perth, Western Australia
09.2024 - Current
  • Provided safe and efficient service on domestic and charter flights.
  • Served as Cabin Manager for development and feedback opportunities.
  • Mentored team members to enhance skills and foster collaboration.
  • Participated in Leadership Journey program with LCC Alice and Lydia for professional growth.
  • Participated in external leadership development through LinkedIn learning modules and professional career coaching.

VIP Corporate Flight Attendant

Maxem Aviation
Perth, Western Australia
03.2024 - 09.2024
  • Delivered personalised VVIP service on international and domestic private jet charters.
  • Managed cabin presentation, catering, and overall client experience.
  • Operated autonomously as sole cabin crew, showcasing discretion and advanced problem solving skills.

Customer Experience Coordinator – Inflight Catering

Foodfolk Australia
Perth, Western Australia
12.2023 - 03.2024
  • Managed customer engagement for major regional airline accounts, focusing on quality control and on-time performance.
  • Oversaw menu development, logistics, procurement, and production coordination.

Cabin Manager / Inflight Trainer and Checker

Alliance Airlines
Perth, Western Australia
01.2017 - 01.2020
  • Responsible for leading cabin operations and mentoring crew on FIFO and charter services.
  • Delivered SOP and customer service training.
  • Monitored the performance annually of flight attendants in order to ensure that they were meeting Company SOP's

Flight Attendant

Virgin Blue
Brisbane , QLD
09.2000 - 11.2004
  • Delivered exceptional inflight service while ensuring safety and compliance standards were met.
  • Facilitated onboarding for initial ground schools to enhance crew readiness.
  • Mentored crew in service delivery, emergency procedures, and adherence to brand standards.
  • Led cabin teams confidently, managing performance and inflight service delivery.

Flight Attendant

Emirates
Dubai, UAE
07.1999 - 09.2000
  • Delivered exceptional service to a diverse global clientele on long haul routes.
  • Upheld highest standards of safety and service excellence on wide bodied international fleet.
  • Demonstrated professionalism under pressure, enhancing customer satisfaction during flights.
  • Exhibited strong interpersonal skills to foster positive passenger relationships.

Education

Certified - Aviation

Virgin Australia
Perth, WA

Skills

  • Team leadership and development
  • Cabin management
  • Customer relationship management
  • Performance monitoring
  • Effective communication
  • Service delivery
  • Safety compliance
  • Dependability and resilience
  • Training and mentoring
  • Brand awareness

Certification

  • Senior First Aid and CPR
  • AFL concussion protocols
  • RSA
  • Completed a module at Swinburne University in human factors as part of the diploma in aviation management (course deferred)
  • Completed modules as part of a scholarship awarded by AMA for a diploma in leadership and management: lead and manage team effectiveness, and lead and manage workplace relationships (course deferred)
  • Completed multiple LinkedIn Learning modules on leadership and development

Timeline

Cabin Crew

Virgin Australia
09.2024 - Current

VIP Corporate Flight Attendant

Maxem Aviation
03.2024 - 09.2024

Customer Experience Coordinator – Inflight Catering

Foodfolk Australia
12.2023 - 03.2024

Cabin Manager / Inflight Trainer and Checker

Alliance Airlines
01.2017 - 01.2020

Flight Attendant

Virgin Blue
09.2000 - 11.2004

Flight Attendant

Emirates
07.1999 - 09.2000

Certified - Aviation

Virgin Australia
Kate Longmuir