Kate Longmuir
Perth,Australia
Summary
Motivated, mature, and experienced current Perth Cabin Crew team member, eager to embrace new challenges, motivate, inspire, and lead in a Cabin Manager's position. Demonstrates a strong work ethic and adaptability, excelling in dynamic environments. Proven ability to work independently and rapidly acquire new skills.
Lives and breathes the Virgin Australia brand! ❤️✈️
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cabin Crew
Virgin Australia
Perth, Western Australia
09.2024 - Current
- Provided safe and efficient service on domestic and charter flights.
- Served as Cabin Manager for development and feedback opportunities.
- Mentored team members to enhance skills and foster collaboration.
- Participated in Leadership Journey program with LCC Alice and Lydia for professional growth.
- Participated in external leadership development through LinkedIn learning modules and professional career coaching.
VIP Corporate Flight Attendant
Maxem Aviation
Perth, Western Australia
03.2024 - 09.2024
- Delivered personalised VVIP service on international and domestic private jet charters.
- Managed cabin presentation, catering, and overall client experience.
- Operated autonomously as sole cabin crew, showcasing discretion and advanced problem solving skills.
Customer Experience Coordinator – Inflight Catering
Foodfolk Australia
Perth, Western Australia
12.2023 - 03.2024
- Managed customer engagement for major regional airline accounts, focusing on quality control and on-time performance.
- Oversaw menu development, logistics, procurement, and production coordination.
Cabin Manager / Inflight Trainer and Checker
Alliance Airlines
Perth, Western Australia
01.2017 - 01.2020
- Responsible for leading cabin operations and mentoring crew on FIFO and charter services.
- Delivered SOP and customer service training.
- Monitored the performance annually of flight attendants in order to ensure that they were meeting Company SOP's
Flight Attendant
Virgin Blue
Brisbane , QLD
09.2000 - 11.2004
- Delivered exceptional inflight service while ensuring safety and compliance standards were met.
- Facilitated onboarding for initial ground schools to enhance crew readiness.
- Mentored crew in service delivery, emergency procedures, and adherence to brand standards.
- Led cabin teams confidently, managing performance and inflight service delivery.
Flight Attendant
Emirates
Dubai, UAE
07.1999 - 09.2000
- Delivered exceptional service to a diverse global clientele on long haul routes.
- Upheld highest standards of safety and service excellence on wide bodied international fleet.
- Demonstrated professionalism under pressure, enhancing customer satisfaction during flights.
- Exhibited strong interpersonal skills to foster positive passenger relationships.
Education
Certified - Aviation
Virgin Australia
Perth, WASkills
- Team leadership and development
- Cabin management
- Customer relationship management
- Performance monitoring
- Effective communication
- Service delivery
- Safety compliance
- Dependability and resilience
- Training and mentoring
- Brand awareness
Certification
- Senior First Aid and CPR
- AFL concussion protocols
- RSA
- Completed a module at Swinburne University in human factors as part of the diploma in aviation management (course deferred)
- Completed modules as part of a scholarship awarded by AMA for a diploma in leadership and management: lead and manage team effectiveness, and lead and manage workplace relationships (course deferred)
- Completed multiple LinkedIn Learning modules on leadership and development
Timeline
Cabin Crew
Virgin Australia
09.2024 - Current
VIP Corporate Flight Attendant
Maxem Aviation
03.2024 - 09.2024
Customer Experience Coordinator – Inflight Catering
Foodfolk Australia
12.2023 - 03.2024
Cabin Manager / Inflight Trainer and Checker
Alliance Airlines
01.2017 - 01.2020
Flight Attendant
Virgin Blue
09.2000 - 11.2004
Flight Attendant
Emirates
07.1999 - 09.2000
Certified - Aviation
Virgin Australia