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Graduate Assistant/Student Worker Disability Services (Office & Administrative Support)

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Compassionate Disability Support Worker with expertise in critical thinking and daily living assistance. Skilled in developing tailored care plans and facilitating communication between clients and healthcare providers.

Adept at enhancing customer satisfaction and providing exceptional personal care, I leveraged critical thinking and relationship-building skills at Service Australia to resolve complex customer issues, leading to a notable increase in loyalty. My background also includes comprehensive support for individuals with disabilities, prioritizing dignity and independence. Caring Disability Support Worker skilled at working with individuals living with issues. Versed in daily living support, meal preparation, and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am a personable and compassionate individual with a strong commitment to providing high-quality customer service and support. I have proficient knowledge of best practices in customer service and call handling including the ability to effectively and efficiently de-escalate calls by utilising reflective oral communication, problem-solving and negotiation techniques thus resulting in greater customer satisfaction and retention.
I’m a strong team collaborator with a focus on achieving results and adapting to changing needs by utilising strong interpersonal skills that display empathy and patience. Available for an immediate start.

Kathrine Sirice-Ciran

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