Kathy Clark
Leongatha,VIC
Summary
Enthusiastic Retail Associate passionate about delivering exceptional customer experiences. Supported customers in selecting gifts and provided gift-wrapping services to enhance the presentation of their purchases. Maintained visually appealing merchandise displays while demonstrating reliability and a positive attitude in team settings.
Overview
14
14
years of professional experience
Work History
Receptionist & sales Administration
Alex Scott & Staff Loengatha
Leongatha, VIC
01.2020 - Current
- Greeted clients and visitors, providing a welcoming and professional atmosphere.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Organized front desk area to ensure cleanliness and accessibility of materials for clients and staff.
- Assisted in managing office supplies, monitoring inventory levels for timely replenishment.
- Collaborated with team members to enhance front desk operations and elevate client service experience.
- Provided comprehensive administrative support to staff, including typing letters, filing documents, and managing document scanning and copying.
- Supported administrative tasks, including filing documents and updating records accurately.
Sales Assisitant
Home Cook & Bbq
Wonthaggi, VIC
04.2019 - 12.2019
- Processed sales transactions using point-of-sale systems, ensuring accuracy and speed.
- Assisted customers with product selection, offering tailored recommendations to enhance satisfaction.
- Maintained store cleanliness and organized displays to enhance shopping experience.
- Handled customer inquiries and resolved issues promptly, improving overall customer experience.
Sales Assisitant & Sales Manager
Henriettas
Leongatha, VIC
08.2012 - 02.2019
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Informed customers about current promotions and discounts.
- Resolved customer complaints professionally and effectively.
- Developed relationships with customers to increase loyalty and encourage repeat business.
- Processed sales transactions accurately using point-of-sale systems.
- Managed inventory levels and organized stockroom efficiently.
- Worked with team members to uphold store presentation standards, contributing to a welcoming environment.
- Scheduled and coordinated promotional displays to attract customers.
- Assisted in creating displays to promote products.
- Provided training and support to new sales team members.
- Maintained cleanliness of the sales floor area at all times.
- Processed special orders for out-of-stock items.
Education
Property Management & Property Sales - Real Estate Industry
Entry Education
Online09-2020
High School Diploma -
Leongatha High School
Leongatha, VIC11-1997
Skills
- Customer service
- Product merchandising
- Market trends
- Effective communication
- Point of sale operation
- Sales expertise
- Visual merchandising
Timeline
Receptionist & sales Administration
Alex Scott & Staff Loengatha
01.2020 - Current
Sales Assisitant
Home Cook & Bbq
04.2019 - 12.2019
Sales Assisitant & Sales Manager
Henriettas
08.2012 - 02.2019
Property Management & Property Sales - Real Estate Industry
Entry Education
High School Diploma -
Leongatha High School