Summary
Overview
Work History
Education
Skills
Licences
Professional Development
Volunteer
Accomplishments
References
Timeline
Generic

Katie Halpin

Narangba,QLD

Summary

Goal-oriented individual with a solid record of driving results and exceeding expectations in fast-paced industries. Merges strategic acumen with hands-on execution to produce impactful outcomes that elevate performance. Celebrated for a forward-thinking approach to problem-solving and process enhancement.

Overview

6
6
years of professional experience

Work History

Employment Consultant

APM
04.2025 - Current
  • Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
  • Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
  • Reviewed, tracked and coordinated employment referrals.
  • Coordinated with educational institutions and training providers to connect clients with resources that enhance their skillsets furthering their employability prospects.
  • Assisted clients with navigating online job search platforms, streamlining the application process for greater efficiency.
  • Enhanced client satisfaction by providing personalized employment consulting services and tailored career advice.

Employment Consultant - Specialist Contract

BUSY ABILITY
10.2024 - Current
  • Achieved higher interview rates and job offers by creating personalized job search strategies.
  • Oversaw a caseload of about 150 clients daily, independently managing up to 300 clients.
  • Tracked and coordinated employment referrals to optimize client engagement and success.
  • Enhanced interview prospects by proofreading and editing client resumes effectively.
  • Addressed client concerns and provided continuous support throughout job search journeys.
  • Showcased exceptional communication skills in interactions with diverse client groups.
  • Guided individuals with Justice System backgrounds toward sustainable employment.

INVENTORY AND STOREPERSON

LYPPARD
03.2024 - 10.2024
  • Increased overall productivity by cross-training in other departments as needed.
  • Contributed to successful annual inventory counts, ensuring implementation of new processes, accuracy and efficiency throughout the process.
  • Promoted safe and welcoming environment by conducting new employee and contractor site inductions.
  • Maintained strict compliance with health and safety regulations through regular training sessions for staff members and conducting monthly OH&s meetings.
  • Collaboration with Warehouse Management to develop and enhance robust emergency response plans, identification and storage of dangerous goods.

Customer Service Representative

LYPPARD
03.2022 - 03.2024
  • Client order processing using purpose built software and Excel.
  • Administrative duties and handling of confidential and legal documentation.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Dedicated Elanco Brand Ambassador

CROSSMARK
06.2019 - 03.2022
  • Meeting daily/monthly KPI's, ensuring compliancy within stores (both Elanco and Banner respective).
  • Successfully managing and directing Elanco's first Demonstrators program.

Education

DIPLOMA OF COUNSELING -

ESTRADA COLLEGE
Brisbane, QLD
11.2017

Skills

  • Responsive learning ability
  • Thorough examination skills
  • Systematic documentation practices
  • Administrative support
  • Content assessment skills
  • Detail-oriented data management
  • Consistent reliability
  • Strong communication skills in both verbal and written formats
  • Workshop facilitation
  • Comprehensive daily / weekly / monthly reporting
  • Career guidance
  • Multicultural design strategies

Licences

Driver Licence - CA, open


High Risk Work Licence - LF


Blue Card - PAID 

Professional Development

Emotional CPR


Suicide Risk Assessment 


Australian Institute of Management 

Various short courses for professional development

Volunteer

Group61 - Wesley Mission

March 2018 - June 2019

  • Improved social integration among diverse groups creating a supportive and inclusive atmosphere.

Accomplishments

    STAR award 2021 for Outstanding Client Engagement

    WHY award 2021 for Contribution and Dedication

    ROOKIE OF THE YEAR 2014 for Top Performing New Store Manager

References

Strong references available on request

Timeline

Employment Consultant

APM
04.2025 - Current

Employment Consultant - Specialist Contract

BUSY ABILITY
10.2024 - Current

INVENTORY AND STOREPERSON

LYPPARD
03.2024 - 10.2024

Customer Service Representative

LYPPARD
03.2022 - 03.2024

Dedicated Elanco Brand Ambassador

CROSSMARK
06.2019 - 03.2022

DIPLOMA OF COUNSELING -

ESTRADA COLLEGE

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