Kavit Krishan Kumar
Woodcroft
Summary
Dynamic professional with a proven track record at Touching Hearts At Home Pty Ltd, excelling in daily living support and fostering emotional well-being. Enhanced client satisfaction through personalized care and effective communication. Skilled in health and safety awareness, achieving significant improvements in client engagement and wellness.
Overview
11
11
years of professional experience
Work History
Support Worker
Touching Hearts At Home Pty Ltd
10.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Support Worker
Private Client
09.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Kept clients engaged in social networks and communities for personal health and growth.
Assistant Manager
Fun World Plaza Hotel, Fiji
08.2014 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Advance Diploma - Hospitality Management
National Polytechnic of Australia
Sydney, NSWCertificate IV - Kitchen Management
National Polytechnic of Australia
Sydney, NSW09.2024
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Behavioral support
- Meal planning and preparation
Timeline
Support Worker
Touching Hearts At Home Pty Ltd
10.2023 - Current
Support Worker
Private Client
09.2023 - Current
Assistant Manager
Fun World Plaza Hotel, Fiji
08.2014 - 07.2023
Advance Diploma - Hospitality Management
National Polytechnic of Australia
Certificate IV - Kitchen Management
National Polytechnic of Australia
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