Kayla McLeod

• Used POS system to accurately enter orders and process payments
• Created a wide variety of hot and cold drinks with consistently positive customer satisfaction
• Maintained regular and consistent attendance and punctuality
• Minimized spoilage with proper use of first-in-first-out stock procedures
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and addressing their needs
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards
• interacted with customers during hectic periods to promote a fun, positive environment
• made cakes/ sweets for the cake cabinet to be sold
• prepared sandwiches for the early morning trade
• Contributed to a positive team environment through effective communication

• Listened carefully to customer requests and created personalized, delicious beverages
• Cleaned counters, machines, utensils, and seating areas daily
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
• Optimized beverage presentation through creative latte art

• helped maintain returning customers by providing friendly customer service and building rapport with regular customers
• Prepared drinks such as cappuccinos, lattes and mochas
• Maintained regular and consistent attendance and punctuality
• opened and closed the cafe Which entailed :

*bringing out furniture on open and packing away at close.

* cleaning coffee machine & stocking up for following day

* opening and closing the till

* arranging pastries/ sandwiches in display cabinet to look presentable for the day.

• Operated espresso machines and coffee brewers to create beverages
• Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required
• Maintained regular and consistent attendance and punctuality
• Maintained a clean and organized workspace for better productivity
• Helped management keep adequate supply on hand by notifying of shortages
• stocked inventory in preparation for the following day
• worked with pos system and square
• consistently made coffees to a high standard, with latte art always on dine in orders for best presentation