Summary
Overview
Work History
Education
Skills
Timeline
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Keia Towler

Finley ,NSW

Summary

Good customer service. Skilled in payment processing and active listening, I excel in fostering customer satisfaction while managing debt recovery effectively.

Overview

5
5
years of professional experience

Work History

Administration Officer - Collections

Berrigan Shire Council
04.2023 - Current
  • Streamlined administrative processes, enhancing overall office efficiency and workflow.
  • Provide a high level of Customer Service (Phone Calls. Emails & Front Counter)
  • Administer Debt Recovery Processes
  • Operate the Bendigo Bank Agency


Inclusion Support

Berrigan Children Centre
08.2022 - 04.2023
  • Provided care for children of the ages 0-4years
  • Managed classes and activities
  • Prepared meals
  • Cleaned areas after meals/activities
  • Supported special education inclusion efforts by adapting lessons to meet individual student needs.

Harvest Worker

Doyles Farm & Produce
12.2020 - 04.2023
  • Sorting produce efficiently, ensuring high-quality produce for distribution.
  • Trained new workers on proper harvesting techniques and farm procedures.
  • Maintained cleanliness and organization of work areas to ensure operational efficiency.

Education

No Degree - N/A

Cobram Anglican Grammar
Cobram, VIC
11-2022

Skills

  • Calendar management
  • Customer satisfaction
  • Customer service
  • Payment processing
  • Active listening

Timeline

Administration Officer - Collections

Berrigan Shire Council
04.2023 - Current

Inclusion Support

Berrigan Children Centre
08.2022 - 04.2023

Harvest Worker

Doyles Farm & Produce
12.2020 - 04.2023

No Degree - N/A

Cobram Anglican Grammar

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Keia Towler