Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keisuke Sato

West Ryde,NSW

Summary

Accomplished Duty Store Manager at Aldi, adept in store operations and team leadership, significantly enhancing operational efficiency and fostering a positive work environment. Skilled in problem-solving and inventory management, my proactive approach resulted in improved customer relations and team performance.

Overview

10
10
years of professional experience

Work History

Duty Store Manager

Aldi
11.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales by creating visual merchandising displays and store layouts.
  • Completing End of pay period close and approved payroll for employees.
  • Completing Base Rostering and SPI planning to achieve better operational efficiency.
  • Assisted with training and mentoring new staff members.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Duty Store Manager

Aldi
08.2023 - 11.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Relieving Shift Manager

Aldi
03.2022 - 08.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Store Assistant

Aldi
12.2018 - 03.2022
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.

Store Assistant

Aldi
04.2016 - 03.2018
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Greeted customers entering store and offered assistance with requirements.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.

Restaurant Waiter

Suminoya Japanese BBQ Restaurant
10.2014 - 11.2015
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Bachelor of Science - Nutrition Sciences

Australian Catholic University
North Sydney, NSW
07-2022

Skills

  • Problem-solving
  • Store operations
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Friendly and positive
  • Inventory management
  • Team building and leadership

Languages

Japanese
Native or Bilingual

Timeline

Duty Store Manager

Aldi
11.2023 - Current

Duty Store Manager

Aldi
08.2023 - 11.2023

Relieving Shift Manager

Aldi
03.2022 - 08.2023

Store Assistant

Aldi
12.2018 - 03.2022

Store Assistant

Aldi
04.2016 - 03.2018

Restaurant Waiter

Suminoya Japanese BBQ Restaurant
10.2014 - 11.2015

Bachelor of Science - Nutrition Sciences

Australian Catholic University

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Keisuke Sato