Summary
Overview
Work History
Education
Affiliations
Certification
References
Timeline
Generic

Keith Clinch

Balga,Western Australia

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Console Operator

Dunnings Fuels
Broome, WA
04.2021 - 10.2023
  • Provided guidance and direction to security personnel and issued visitor passes to guests.
  • Supervised and trained [Number] computer operator trainees, both onsite and remotely via internet and intranet, promoting full staffing with trained and knowledgeable employees.
  • Collaborated with other departments to ensure proper operation of the console.
  • Researched, analyzed, and resolved technical problems related to the console.
  • Executed testing strategies to improve systems, databases and processing techniques.
  • Ensured that all equipment connected to the consoles was functioning properly.
  • Provided training and guidance to new operators on how to use the console.

Caretaker

Discovery Parks
Broome, WA
03.2019 - 01.2020
  • Monitored access control systems to ensure only authorized personnel were entering the building.
  • Prepared and submitted monthly tenant visit logs.
  • Assisted with moving furniture or other items as requested by staff members or visitors.
  • Ensured the safety and security of all staff, visitors, and patients in the facility by patrolling the premises regularly.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.
  • Communicated with management about changes, maintenance needs and tenant issues.
  • Greeted visitors upon arrival and directed them to their destination within the facility.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Inspected buildings for signs of damage or disrepair and reported any findings to management immediately.

Onsite Manager

Roebuckbay Caravan Park
Broome, WA
04.1998 - 02.2019
  • Assigned work and monitored performance of project personnel.
  • Performed periodic maintenance checks on equipment used by staff members.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Scheduled service personnel for onsite visits and tracked progress of projects.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Monitored inventory levels and placed orders as needed.
  • Resolved customer complaints in an efficient manner.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Maintained a safe working environment in compliance with OSHA regulations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Negotiated contracts with vendors and suppliers to obtain best prices.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Conducted regular audits of the premises to identify areas of improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Supervised staff, ensured proper training and development of team members.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Greystanes High
12-1970

Affiliations

  • Fishing , 4Wdriving anything to do with the beach

Certification

  • HR drivers licence

References

References available upon request.

Timeline

Console Operator

Dunnings Fuels
04.2021 - 10.2023

Caretaker

Discovery Parks
03.2019 - 01.2020

Onsite Manager

Roebuckbay Caravan Park
04.1998 - 02.2019

High School Diploma -

Greystanes High
  • HR drivers licence

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Keith Clinch