Kenneline V Broh
Liverpool,NSW
Summary
I am a committed and empathetic professional, holding dual degrees in Criminal and Community Justice and Social Work. With three years of hands-on experience in the NDIS sector, I have honed my abilities as both a support worker and a support coordinator. My academic background and professional journey have provided me with a solid foundation in assessing and addressing the diverse needs of individuals, groups, and communities effectively.
In my work within the NDIS landscape, I have demonstrated a deep understanding of the intricacies of participant plan management, capacity building, and stakeholder engagement. I take pride in my ability to act decisively and adaptively in various service delivery scenarios, reflecting my dedication to the principles of social justice and client-centred support.
As an individual with a strong work ethic and meticulous organizational skills, I am proactive, self-directed, and highly respectful of the unique circumstances of each client I serve. I am seeking to contribute my expertise to your agency, where I can continue to grow and positively impact the lives of those with disabilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
NDIS Support Coordinator
Glow Health Agency
09.2022 - Current
- Personalising Plan Management: I guide participants through the details of their NDIS plans, ensuring clarity in the types of supports available to them and how these can facilitate the achievement of their personal goals.
- Developing Participant Skills: I focus on enhancing the participants' abilities to confidently manage their plans, fostering a sense of autonomy.
- Facilitating Support Connections: I proactively connect participants with suitable NDIS providers and services, aligning with their unique needs to promote a harmonious service delivery experience.
- Crisis Intervention: I am adept at providing timely and effective support during critical periods, ensuring continuity of care and service provision.
- Mentoring: My role extends to mentoring participants, preparing them for plan reviews, and supporting them in realizing their long-term objectives.
- Engaging with Stakeholders: I collaborate with various stakeholders, including family members, caregivers, and health professionals, to create a cohesive support network for each participant.
- Outcome Reporting: I am responsible for monitoring and reporting on plan outcomes, contributing to the refinement of future NDIS plans.
- Community Resource Navigation: I assist participants in identifying additional community resources that enhance their social inclusion and overall wellbeing.
Community Devlopment Worker - Social Work Interm
NSW Spanish Latin American Association
06.2023 - 11.2023
- Working closely with culturally and linguistically diverse communities, especially Spanish-Latin community, to identify needs and then initiate projects to address those needs
- Perform Task-Centre case management such as filling out application form from Centrelink, housing, etc.
- I liaised with CareFinder Agency team to facilitate two information sessions to educate Spanish community about MyageCare and Commonwealth benefits.
- Help older generation build their digital literacy skills and educate them about internet.
- Research local services and connect CALD communities to access these services (plumbers, electricians, medical appointments, moving vans, etc.).
Disability Support Worker
Joy Valley Care
06.2021 - 08.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting participants.
- Drove participants safely to social activities and appointments.
- Kept detailed daily logs with care actions, participants behaviours, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, participants behaviours, and incidents.
- Adhered to company requirements for participants interactions and care standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted in-home visits to provide supportive services.
Social Work Interim- Child Protection
Uniting Brighter Future Macarthur
01.2021 - 05.2021
- Provided ongoing case-management services to families with/expecting children between ages of 0-9years.
- Assess safety of children's on ongoing basis and provide safety planning as needed.
- Assisted carers or parents with navigating and accessing support services such as housing and medical care.
- Provide intervention plans and case planning to assist families in resolving issues
Education
Bachelor Of Social Work - Bachelor Of Social Work
Western Sydney University
Sydney, NSW2023
Bachelor Of Criminal And Community Justice - Criminal And Community Justice
Western Sydney University
Sydney, NSW2023
High School Diploma -
Cabramatta High School
Cabramatta, NSW09.2018
Skills
- Mental Health Support
- Critical Thinking
- Goal Development
- Medication Administration
- Report Writing
- Working in multi-disciplinary teams
- Crisis management
- Empathy
- Cultural sensitivity and awareness
- Problem Solving
- Evidence Base Practice
- Active listening
- ROSH report
- Group work
- Social networking design
- Detailed Records and Reporting
- Life Skills Development
- Best Practices and Standards
Languages
English
Full Professional
Pidgin English
Native or Bilingual
Certification
- Infection Control Training -COVID-19- Australian Government Department of Health -26/09/2022
- Quality Safety and You -NDIS Worker Orientation Module - NDIS Quality and Safeguards Commission-10/11/2022
- First Aid Training -Allens Training- 30/09/2025
- Working With Children Check
- Recognised and Respond appropriately to domestic violence and family - Lifeline Saving lives crisis support Suicide Prevention- 19/02/201
- Supporting Effective Communication Module -NDIS]NDIS Quality and Safeguards Commission -2/01/2023
- Supporting Safe and Enjoyable Meals - NDIS Quality and Safeguards Commission- 26/06/2023
- Keep Them Safe - Family & Community Services- 13/06/2023
Timeline
Community Devlopment Worker - Social Work Interm
NSW Spanish Latin American Association
06.2023 - 11.2023
NDIS Support Coordinator
Glow Health Agency
09.2022 - Current
Disability Support Worker
Joy Valley Care
06.2021 - 08.2022
Social Work Interim- Child Protection
Uniting Brighter Future Macarthur
01.2021 - 05.2021
Bachelor Of Social Work - Bachelor Of Social Work
Western Sydney University
Bachelor Of Criminal And Community Justice - Criminal And Community Justice
Western Sydney University
High School Diploma -
Cabramatta High School
Similar Profiles
DIKSHYA THAPADIKSHYA THAPA
Cleaning Lady at Glow Healthcare AgencyCleaning Lady at Glow Healthcare Agency
Ayman IbraheemAyman Ibraheem
Care Adviser at Glow Healthcare AgencyCare Adviser at Glow Healthcare Agency
Caroline RodriguezCaroline Rodriguez
Medical Assistant/Receptionist at Health + Glow Primary CareMedical Assistant/Receptionist at Health + Glow Primary Care