Khalid Elmi
Perth,WA
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in communication and disability support. Available all hours.
Overview
11
11
years of professional experience
Work History
Support Worker
Plan And Grow
01.2024 - Current
- Kept multiple clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Collaborated with other professionals to plan and coordinate care for clients.
- Conducted home visits to assess clients' home environment and provide support.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
Recruitment Consultant
Aston Advantage
04.2022 - 01.2024
- Operated and maintained applicant tracking and candidate management systems.
- Verified applicant references and employment details.
- Coordinated incoming job requisitions and applications.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Specialized in recruiting well-qualified candidates.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Sales Coach
Invictus United
03.2021 - 04.2022
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
- Trained and mentored 5 new personnel hired to fulfill various roles.
Sales Rep
JB Hi-Fi
09.2018 - 02.2021
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Minimized process lags through strategic sourcing and customer expectation management.
Cashier
McDonalds
01.2016 - 03.2018
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with co-workers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
- Built loyal clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed
Cashier
Chicken Treat
08.2014 - 06.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Answer customers' questions, and provide information on procedures or policies
- Supervise others and provide on-the-job training.
Presenter
Roots TV Tech Bench
11.2014 - 05.2015
- YouTube TV host
- Produce and develop online technology TV show
- Promote all new gadgets and technologies online
- Focus on environmental issue products such as solar panel aspects and sustainability
- Editor and producer
- Uploading to YouTube
Volunteer
Salvation Army
09.2013 - 02.2014
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems.
Education
Ballajura Community College
Skills
- Daily living support
- Home Healthcare Services
- Client Needs Assessment
- Incident Reports
- Daily Living Requirements
- Risk Assessments
- Client Education
- Disability Services
- Personal Care
Timeline
Support Worker
Plan And Grow
01.2024 - Current
Recruitment Consultant
Aston Advantage
04.2022 - 01.2024
Sales Coach
Invictus United
03.2021 - 04.2022
Sales Rep
JB Hi-Fi
09.2018 - 02.2021
Cashier
McDonalds
01.2016 - 03.2018
Presenter
Roots TV Tech Bench
11.2014 - 05.2015
Cashier
Chicken Treat
08.2014 - 06.2015
Volunteer
Salvation Army
09.2013 - 02.2014
Ballajura Community College
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