Trung Khanh Tran

• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
• Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
• Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
• Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
• De-soldered and re-soldered connections between parts and motherboard.
• Worked closely with network administrators and server engineers to deliver quality service.

I was trained in practice of the Permaculture Farm, including

• Animal management (cows, goats and chickens)
• Compost making.
• Maintaining a functioning biogas bio-digester.
• Gardening duties.
• Projects assisting in chop and drop, food forest and syntropic market garden practices.
• Tracked personal volunteer hours in spreadsheets for mandatory reporting.
• Used strong interpersonal communication skills to convey information to others.
• Helped with natural disaster cleanup and assisted with restoration tasks after incidents.