Kiannah Hinton
SYDNEY,NSW
Summary
Dedicated and compassionate youth and cultural support professional with experience working within Out of Home Care (OOHC) supporting Aboriginal children and young people. Skilled in case management, cultural care planning, youth engagement, stakeholder collaboration, and independent living support. Strong ability to build positive relationships with young people, families, carers, and multidisciplinary teams while delivering trauma-informed and culturally responsive support services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Youth Engagement Officer
KARI
Liverpool, Sydney
03.2024 - Current
- Supported young people in Out of Home Care (OOHC) to transition into independent living and adulthood.
- Delivered life skills programs covering budgeting, housing, education, employment, health, and wellbeing.
- Completed independent living skills checklists and developed tailored action and future plans to support youth transitions.
- Facilitated young person-centred meetings, collaborating with carers, caseworkers, and external stakeholders to enhance support networks.
- Assisted young people with referrals, applications, and aftercare supports, ensuring access to essential community services.
- Maintained accurate case notes, documentation, and client records using Carelink and ChildStory systems.
Cultural Liaison Officer
KARI
Liverpool, Sydney
09.2023 - 03.2024
- Supported OOHC workers, carers, and families in developing and implementing Cultural Care Plans for children and young people in care.
- Assisted with genograms, cultural identity planning, and strategies to strengthen cultural connection and wellbeing.
- Attended case conferences and stakeholder meetings to ensure the Aboriginal Placement Principle was upheld.
- Identified kinship connections and completed kinship placement assessments and recommendations.
- Provided cultural advice and guidance to staff and stakeholders regarding culturally appropriate practice.
- Maintained accurate documentation, attended supervision and team meetings, and contributed to service improvement and planning initiatives.
International Flight Attendant
Qantas
02.2023 - 07.2023
- Ensured passenger safety through comprehensive pre-flight briefings and emergency drills.
- Delivered exceptional customer service by addressing passenger inquiries and concerns promptly.
- Coordinated in-flight service, ensuring timely meal distribution and beverage offerings to enhance passenger satisfaction.
- Partnered with cabin crew to uphold cleanliness and comfort onboard, contributing to a positive travel experience.
- Facilitated conflict resolution among passengers, promoting a harmonious cabin atmosphere.
- Adhered to international regulations and company policies during all flight operations.
Education
Bachelor of Arts -
Western Sydney University
Sydney, NSW01-2028
Diploma - Family And Community Services
TAFE
07-2026
Skills
- Case Management & Client Support
- Youth Engagement & Mentoring
- Cultural Care Planning
- Trauma-Informed Practice
- Aboriginal Cultural Knowledge & Advocacy
- Stakeholder Engagement
- Independent Living Skills Support
- Report Writing & Documentation
- Care Planning & Goal Setting
- Conflict Resolution & Communication
- Risk Assessment & Safety Planning
- Community & Service Referrals
- Relationship Building
- Group Facilitation & Workshop Delivery
- Child Protection & OOHC Knowledge
- Time Management & Organisation
- Team Collaboration
Certification
- Working with Children Check (WWCC)
National Police Check
Justice of the Peace (NSW)
Aboriginal Mental Health Training
MoneyMinded Coach Training
Timeline
Youth Engagement Officer
KARI
03.2024 - Current
Cultural Liaison Officer
KARI
09.2023 - 03.2024
International Flight Attendant
Qantas
02.2023 - 07.2023
Bachelor of Arts -
Western Sydney University
Diploma - Family And Community Services
TAFE