Kieesha McKenzie
VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fresh Service Team Member
Woolworths Group
Doreen, VIC
01.2024 - Current
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
Casual Sales Assistant
House
South Morang, VIC
10.2022 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Receptionist
Family Business
Doreen, VIC
03.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Crew Member
McDonald's
Doreen, VIC
01.2020 - 01.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Elderly Caretaker
Arcare Aged Care
South Morang, VIC
05.2018 - 05.2018
- Assisted elderly with daily living activities and physical therapies.
- Encouraged elderly to engage in people-centered activities and participate in community.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Education
Bachelor Of Arts - History
La Trobe University
Melbourne, VICDiploma Of Arts - History
La Trobe University
Melbourne, VICSkills
- Answering Customer Questions
- Returns and Exchanges
- Product and Service Sales
- Adaptable and Flexible
- Product Knowledge
- Policy and Procedure Adherence
- Teamwork and Collaboration
- Communications Strategies
- Store Opening and Closing
Certification
VCE Academic Certificate
Availabilities
I am very flexible and currently attending University.
References
Samantha Anne (0421758838)
sam@ecipropertyservices.com
Alex Raftopoulos (0497 200 621)
Alex.raft@outlook.com
Travis McKenzie (0420 886 784)
Rebecca Walker (0421 506 022)
Timeline
Fresh Service Team Member
Woolworths Group
01.2024 - Current
Casual Sales Assistant
House
10.2022 - 12.2023
Receptionist
Family Business
03.2022 - 08.2022
Crew Member
McDonald's
01.2020 - 01.2022
Elderly Caretaker
Arcare Aged Care
05.2018 - 05.2018
Bachelor Of Arts - History
La Trobe University
Diploma Of Arts - History
La Trobe University