Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kim Lucca

Summary

Dynamic Support Worker with a proven track record at Haven Community Care, enhancing client wellness through personalized daily living support and emotional guidance. Excelled in streamlining food preparation at Skullers, boosting efficiency. Skilled in health and safety awareness and providing exceptional emotional support, fostering significant improvements in client quality of life.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Support Worker

Pinnacle Care Group
01.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Conducted home visits to assess client living conditions and recommend improvements for better quality of life.

Support Worker

Haven Community Care
12.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.

Prepared Foods Team Leader

Skullers
02.2016 - 04.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Implemented inventory management strategies to maintain optimal product freshness and availability.
  • Analyzed sales data to identify trends, informing strategic decisions on product offerings and promotions.
  • Managed daily operations, delegating tasks effectively for smooth workflow and timely completion.

Education

Certificate III in Individual Support -

Australian Community And Managements Collage

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Mobility assistance
  • Behavioral support
  • Meal planning and prep
  • Recreational activities

Certification

  • First Aid and CPR certificate
  • NDIS screening check
  • Police check
  • Infection control certificate
  • ServSafe Food Handler's Certification

Timeline

Support Worker

Pinnacle Care Group
01.2024 - Current

Support Worker

Haven Community Care
12.2023 - Current

Prepared Foods Team Leader

Skullers
02.2016 - 04.2023

Certificate III in Individual Support -

Australian Community And Managements Collage

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Kim Lucca