Kim Mouton

Dispensed optical products with precision and efficiency.

Maintained high-quality customer service during the optical journey.

Managed front desk operations efficiently.

Performed troubleshooting and repair activities.

Engaged in the process of choosing and acquiring frames.

Conducted handovers and managed dispensing.

Certain reception duties including liaising with eye clinics and ophthalmologists with patient referrals

Conducted OCT and visual field tests to assess patient eye health.

Conducted preliminary testing measurements.

Meeting with reps and actively involved in ordering frames

• Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
• Offered suggestions for lens coatings and high index lenses to elevate patient comfort.
• Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
• Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.