Caio Pessanha
Perth,WA
Summary
I am a passionate individual dedicated to continuous learning and personal development. Striving to balance innate curiosity with responsibility, I embrace challenges as opportunities for growth. With a solution-oriented mindset, I believe in the importance of empathy and collaboration to build meaningful relationships. Committed to authenticity and ongoing development, I consistently seek to positively contribute to both my personal and professional surroundings.
Overview
14
14
years of professional experience
Work History
Home Staging Assistant
Style and Sell
Willetton , WESTERN AUSTRALIA
2023.05 - 2024.01
- Visited home sites when necessary to assess and fulfill customer needs.
- Followed up with clients after completion of each job in order to gauge customer satisfaction levels and obtain feedback.
- Assisted in the selection and placement of furniture, artwork, and accessories for home staging projects.
- Cleaned and maintained all furniture, art, and other items used in staging projects.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Organized and managed inventory of furniture and accessories for upcoming projects.
- Unloaded furniture from delivery trucks into client's homes using proper safety techniques.
- Assembled flat-pack furniture according to manufacturer instructions if necessary.
Provisioning Manager
W.PAR
Sao Paulo , SP
2013.01 - 2022.07
- Consistently met company and department objectives within budget and time constraints.
- Managed day-to-day logistics operations, monitoring incoming deliveries and quality control.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Prepared inventory for shipment by attaching tags and labels.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Identified opportunities to reduce cost and improve productivity.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Banking Advisor
Bradesco Bank
Sao Paulo , SP
2009.12 - 2012.11
- Handled customer inquiries in a timely manner while providing accurate information about banking services and products.
- Built relationships with customers by providing excellent customer service.
- Created financial management mechanisms to minimize financial risk to business.
- Consulted with clients to assess and meet short- and long-term financial goal.
- Performed administrative duties such as filing paperwork, entering data into systems and preparing documents for meetings.
- Promoted business to increase customer base and grow revenue.
- Assisted customers in opening new accounts or transferring existing accounts from other institutions.
Education
Bachelor of Business - Business Administration And Management
University of Sao Paulo
Sao Paulo2016-12
Certificate IV in Marketing - Marketing
Lexis Training
Scarborough, WASkills
- Positive and can do attitude
- Goal focused
- Teamwork
- Adaptability
- Problem solving
- Critical thinking
- Creativity
- Quick learner
- Empathy
- Excellent customer Services and communication
Languages
Portuguese
Native/ Bilingual
English
Professional
Spanish
Limited
Timeline
Home Staging Assistant
Style and Sell
2023.05 - 2024.01
Provisioning Manager
W.PAR
2013.01 - 2022.07
Banking Advisor
Bradesco Bank
2009.12 - 2012.11
Bachelor of Business - Business Administration And Management
University of Sao Paulo
Certificate IV in Marketing - Marketing
Lexis Training
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