Caio Pessanha
Perth,WA
Summary
I am a passionate individual dedicated to continuous learning and personal development. Striving to balance innate curiosity with responsibility, I embrace challenges as opportunities for growth. With a solution-oriented mindset, I believe in the importance of empathy and collaboration to build meaningful relationships. Committed to authenticity and ongoing development, I consistently seek to positively contribute to both my personal and professional surroundings.
Overview
14
14
years of professional experience
Work History
Home Staging Assistant
Style and Sell
Willetton, WESTERN AUSTRALIA
05.2023 - 01.2024
- Visited home sites when necessary to assess and fulfill customer needs.
- Followed up with clients after completion of each job in order to gauge customer satisfaction levels and obtain feedback.
- Assisted in the selection and placement of furniture, artwork, and accessories for home staging projects.
- Cleaned and maintained all furniture, art, and other items used in staging projects.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Organized and managed inventory of furniture and accessories for upcoming projects.
- Unloaded furniture from delivery trucks into client's homes using proper safety techniques.
- Assembled flat-pack furniture according to manufacturer instructions if necessary.
Provisioning Manager
W.PAR
Sao Paulo, SP
01.2013 - 07.2022
- Consistently met company and department objectives within budget and time constraints.
- Managed day-to-day logistics operations, monitoring incoming deliveries and quality control.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Prepared inventory for shipment by attaching tags and labels.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Identified opportunities to reduce cost and improve productivity.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Banking Advisor
Bradesco Bank
Sao Paulo, SP
12.2009 - 11.2012
- Handled customer inquiries in a timely manner while providing accurate information about banking services and products.
- Built relationships with customers by providing excellent customer service.
- Created financial management mechanisms to minimize financial risk to business.
- Consulted with clients to assess and meet short- and long-term financial goal.
- Performed administrative duties such as filing paperwork, entering data into systems and preparing documents for meetings.
- Promoted business to increase customer base and grow revenue.
- Assisted customers in opening new accounts or transferring existing accounts from other institutions.
Education
Bachelor of Business - Business Administration And Management
University of Sao Paulo
Sao Paulo12-2016
Certificate IV in Marketing - Marketing
Lexis Training
Scarborough, WASkills
- Positive and can do attitude
- Goal focused
- Teamwork
- Adaptability
- Problem solving
- Critical thinking
- Creativity
- Quick learner
- Empathy
- Excellent customer Services and communication
Languages
Portuguese
Native/ Bilingual
English
Professional
Spanish
Limited
Timeline
Home Staging Assistant
Style and Sell
05.2023 - 01.2024
Provisioning Manager
W.PAR
01.2013 - 07.2022
Banking Advisor
Bradesco Bank
12.2009 - 11.2012
Bachelor of Business - Business Administration And Management
University of Sao Paulo
Certificate IV in Marketing - Marketing
Lexis Training
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