Summary
Overview
Work History
Education
Certification
Languages
Additional Information
Timeline
Generic

Ketan Pravinbhai Panchal

South Launceston,Tasmania

Summary

Compassionate Care Support Worker with experience in providing personal care to individuals with diverse needs. Skilled in assisting clients with daily living activities and managing medication schedules, demonstrating empathy and respect for client dignity at all times. Previous roles have affirmed strength in communication, fostering a supportive environment that enables client wellbeing and independence.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Home Care Support Worker

OneCare North
Launceston, Tasmania
10.2023 - Current
  • Provide direct support to clients, ensuring their needs are met, while maintaining high standards of care and professionalism.
  • Successfully manage a range of responsibilities, including scheduling and coordinating care plans for clients, and ensuring the timely delivery of services.
  • Receive positive feedback for reliability, dedication, and quality of service from clients and colleagues.
  • Adapted to changing schedules and work hours, transitioning from limited availability (Thursday to Sunday) to full-time availability, offering greater flexibility to the organization.
  • Worked closely with office staff to communicate updated availability and availability for additional shifts, as required.

System Administrator

Infexcel IT Solutions
Launceston, Tasmania
11.2023 - 11.2024
  • Maintained and managed the company's IT systems, ensuring all software and hardware were operating smoothly.
  • Provided technical support to staff, troubleshooting issues, and optimizing system performance.
  • Gained strong proficiency with various software applications, which has developed my ability to quickly learn and adapt to new tools, such as rostering software.
  • Ensured the smooth operation of IT systems, which parallels the organizational and scheduling skills required for the Rostering Officer role.

Education

Master Of Networking - IT Network Security

Melbourne Institute of Technology
Melbourne, VIC
04-2020

Certification

  • Certificate III Individual Support (Aged care & Disability)
  • First Aider
  • CPR
  • Full Driving License

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual

Additional Information

  • Availability: Fully available for a full-time role, committed to adapting to the dynamic needs of the Rostering Officer position.
  • Commitment to OneCare: Despite challenges with limited hours earlier, I have remained loyal to OneCare and worked hard to ensure clients received exceptional care and support.
  • Positive Feedback: Consistently receive praise from clients for my dedication, professionalism, and quality of service.

Timeline

System Administrator

Infexcel IT Solutions
11.2023 - 11.2024

Home Care Support Worker

OneCare North
10.2023 - Current
  • Certificate III Individual Support (Aged care & Disability)
  • First Aider
  • CPR
  • Full Driving License

Master Of Networking - IT Network Security

Melbourne Institute of Technology

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Ketan Pravinbhai Panchal