Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Byrne

Croydon,VIC

Summary

I am a compassionate and dedicated individual with a background in mental health and disability. As an enthusiastic Support Worker, I actively facilitated the enhancement of clients' daily living skills within a collaborative team environment. My empathetic nature allows me to establish genuine connections, fostering trust and openness. Through 1:1 sessions, I provided comprehensive support in personal care, daily living, and community access. Additionally, I assisted individuals with disabilities in a group setting, focusing on developing their personal skills. My commitment to fostering independence and well-being, coupled with effective communication and active listening skills, underscores my readiness to contribute to the field as a mental health support worker.

Overview

12
12
years of professional experience

Work History

Support Worker

Nadrasca
10.2022 - 03.2023
  • Enhanced the quality of care for clients by providing personalised support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualised care plans for each client.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings.

Catering Staff Member

Skaffs Catering
11.2010 - 02.2015
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Ensured timely food preparation and delivery for seamless event execution.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Improved operational efficiency through effective communication with kitchen staff and event coordinators.
  • Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Supported successful events by setting up venue spaces according to client specifications.

Education

Certificate IV - Mental Health Services

GenU Training
Reservoir, VIC
04.2023

Skills

  • Daily Living Support
  • Emotional Support
  • Life Skills Development
  • Skill Development
  • Decision-making
  • Effective communication
  • Problem-solving abilities
  • Interpersonal skills
  • Health and safety awareness
  • Case management
  • Confidentiality and privacy
  • Professional boundaries

Timeline

Support Worker

Nadrasca
10.2022 - 03.2023

Catering Staff Member

Skaffs Catering
11.2010 - 02.2015

Certificate IV - Mental Health Services

GenU Training
Kristin Byrne