Kristy Chesworth
Lambton,NSW
Summary
· Extensive leadership experience across a variety of services and disciplines (including HNEHealth District roles)
· Demonstrated effective communication skills, ability to work with multidisciplinary teams and a wide range of staff, clients and groups
· Demonstrated clinical expertise/experience in midwifery and acute care services, at facility and district level
· Demonstrated experience in managing staff, rosters and service budget
Demonstrated ability to participate in policy and procedure development and commitment to evidenced based nursing and midwifery practice and quality improvement practices
Overview
9
9
years of professional experience
Work History
Nurse Unit Manager
Hunter New England Health
2023.10 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Nurse Unit Manager
Neonatal Intensive Care Unit
2019.06 - 2023.10
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Acute Services Manager
John Hunter Children's Hospital
2023.03 - 2023.04
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored service staff performance and provided feedback for improvement.
Nurse Manager
Newborn Services, John Hunter Children's Hospital
2022.10 - 2022.11
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
Clinical Nurse Specialist
Neonatal Intensive Care Unit
2016.04 - 2019.06
Clinical Nurse Consultant
Neonatal Intensive Care Unit
2016.06 - 2016.08
Clinical Nurse Educator
Neonatal Intensive Care Unit
2014.10 - 2016.06
Education
Master of Science - Clinical Management
University of Tasmania
Hobart, TAS11.2021
Graduate Certificate - Neonatal Intensive Care
Collage of Nursing
Burwood, NSW11.2010
Bachelor of Science - Nursing
University of Sydney
Sydney, NSW02.2006
Skills
· Process and project Implementation
· Staff management, rostering,
· Performance & Development Review’s (PDR’s)
· Risk Management, SAER, IIMs +, health management systems
· Organisational Goal Development
· Patient and employee advocacy
Timeline
Nurse Unit Manager
Hunter New England Health
2023.10 - Current
Acute Services Manager
John Hunter Children's Hospital
2023.03 - 2023.04
Nurse Manager
Newborn Services, John Hunter Children's Hospital
2022.10 - 2022.11
Nurse Unit Manager
Neonatal Intensive Care Unit
2019.06 - 2023.10
Clinical Nurse Consultant
Neonatal Intensive Care Unit
2016.06 - 2016.08
Clinical Nurse Specialist
Neonatal Intensive Care Unit
2016.04 - 2019.06
Clinical Nurse Educator
Neonatal Intensive Care Unit
2014.10 - 2016.06
Master of Science - Clinical Management
University of Tasmania
Graduate Certificate - Neonatal Intensive Care
Collage of Nursing
Bachelor of Science - Nursing
University of Sydney
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