Kylie Huynh
Saint Albans,VIC
Summary
Customer oriented member of the team with strong professional experience in customer relations and administrative support. Seamlessly, guests are provided with a friendly, courteous service and are assisted in the process of checking in and checking out. I was determined to deliver a great, lasting impression.
Overview
5
5
years of professional experience
Work History
Hospitality Worker
Burgertory
08.2023 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Nail Technician
Hollywood Nail Salon
02.2023 - 09.2023
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
Hospitality Worker
Soul Soul
02.2023 - 03.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Beauty Sales Associate
Lyn Huynh Beauty
01.2019 - 01.2023
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Butcher Assistant
HD Family Butcher
07.2020 - 12.2022
- Ground, cut and arranged various meat products for sale.
- Packaged and weighed products for customers and supported individual product selection process.
- Greeted and interacted with diverse customer base, serving needs on individual basis.
- Followed strict food safety protocol as outlined by [State] food handling guidelines.
Education
TAFE - Aged Care
JTI Job Training Institute Pty Ltd
Melbourne, VIC04.2024
Maribyrnong Secondary College
Maidstone, VIC10.2022
Skills
- Food Preparation
- Event Preparation
- POS Transactions
- Food and Beverage Service
- Custom Orders
- Food Allergies
- Promotional Sales Events
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Hospitality Worker
Burgertory
08.2023 - Current
Nail Technician
Hollywood Nail Salon
02.2023 - 09.2023
Hospitality Worker
Soul Soul
02.2023 - 03.2023
Butcher Assistant
HD Family Butcher
07.2020 - 12.2022
Beauty Sales Associate
Lyn Huynh Beauty
01.2019 - 01.2023
TAFE - Aged Care
JTI Job Training Institute Pty Ltd
Maribyrnong Secondary College
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