Summary
Overview
Work History
Education
Skills
Certification
Performance
Social Software
Timeline
Generic
Lam Shan Lee

Lam Shan Lee

Sydney

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Banking Consultant

HSBC
01.2023 - Current
  • Carried out day-to-day duties, including wire transfers, funding transactions, and system operation, accurately and efficiently.
  • Maintained energy and enthusiasm in a fast-paced environment,
  • Brought in $10 million plus in new funds and retained $8 million plus in existing funds for the branch throughout the course of employment.
  • managed or built strong relationships with high-net-worth customers.


Receptionist

Perfect Laser Clinic
01.2022 - Current
  • managed multiple tasks and met time-sensitive deadlines.
  • managed over 50 customer calls per day.
  • supported various administrative duties by proofreading, transcribing, and invoicing.
  • Greeted incoming visitors and customers professionally.
  • provided friendly, knowledgeable assistance.
  • resolved problems promptly to increase customer approval.

Business Development Manager

Hungry Panda
08.2021 - 10.2021
  • researched and identified opportunities for account growth, account penetration and market expansion.
  • established relationships with key decision-makers within customer's organization to promote growth and retention.
  • signed fourteen contracts efficaciously for the company.
  • increased sales by 20%.

Confucius Institute Cultural Ambassador

The University Of Sydney Confucius Institute
01.2019 - 12.2019
  • established a good company image.
  • used Microsoft Word and other software tools to create documents and other communications.
  • managed administrative logistics of events planning, event booking, and event promotions.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.

Journalist Intern

RTV Australia
06.2019 - 07.2019
  • increased ratings by 20%.
  • I quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • worked flexible hours; night, weekend, and holiday shifts.
  • maintained energy and enthusiasm in a fast-paced environment.

Secretary Intern

HK Commerce, Industry & Professionals Association
06.2018 - 08.2018
  • delivered messages to help senior leaders respond to business requirements.
  • I managed and coordinated events with over 100 guests.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • managed administrative logistics of events planning, event booking, and event promotions.

Education

Bachelor of Arts - Korean Studies

University of Sydney
Sydney, NSW
06.2021

High School Diploma -

St Margaret's Anglican Girl's School
11 Petrie St, Ascot QLD 4007
11.2018

Skills

  • Communication Strategies
  • Relationship Building
  • Microsoft PowerPoint and Excel
  • Multilingualism: Mandarin, English, Korean, Cantonese
  • Time management
  • Active Listening

Certification

Certificate IV in Dance (2022)

IELTS 6.5 (2021)

Performance

2022 Light The Way Dance Convention

2020 Goodbye Mr.Loser

2015 Fiddler On The Roof (Play Tzeitel)


Social Software

Instagram: lls_littlelam

Xiaohongshu : 387745909

Tik Tok：@littlelam_

Youtube: https://www.youtube.com/channel/UCxHHk_fDl-aRtDWcho5ssQw

Timeline

Personal Banking Consultant

HSBC
01.2023 - Current

Receptionist

Perfect Laser Clinic
01.2022 - Current

Business Development Manager

Hungry Panda
08.2021 - 10.2021

Journalist Intern

RTV Australia
06.2019 - 07.2019

Confucius Institute Cultural Ambassador

The University Of Sydney Confucius Institute
01.2019 - 12.2019

Secretary Intern

HK Commerce, Industry & Professionals Association
06.2018 - 08.2018

Bachelor of Arts - Korean Studies

University of Sydney

High School Diploma -

St Margaret's Anglican Girl's School

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Lam Shan Lee