Lara Khatchadourian
Sydney
Summary
Accomplished professional with a proven track record at Kmart, adept in customer service and inventory management. Demonstrated ability to enhance team productivity and performance metrics, alongside exceptional time management capabilities. Skilled in processing high-volume transactions and payments, ensuring accuracy and efficiency. Excelled in providing empathetic customer assistance, contributing significantly to workplace excellence.
Overview
7
7
years of professional experience
Work History
Casual Retail Assistant
Kmart
08.2020 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Trained and guided team members to maintain high productivity and performance metrics.
Accounting Assistant
AK Brick Constructions
01.2018 - Current
- Processed invoices, orders, and quotes, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for the builders.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted in tax preparation, ensuring accurate reconciliation is compleat for the quarterly BAS statements.
- Assisted in the preparation of monthly financial spreadsheets for timely and accurate reporting to management.
Pharmacy Assistant
Optimal Pharmacy Plus
05.2018 - 01.2021
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Supported operations with filing, copying and faxing.
Education
Bachelor of Information Technology - Computer Science
Macquarie University
Sydney, NSW01-2026
High School Diploma -
Glenwood High School
Sydney, NSW09-2022
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
Timeline
Casual Retail Assistant
Kmart
08.2020 - Current
Pharmacy Assistant
Optimal Pharmacy Plus
05.2018 - 01.2021
Accounting Assistant
AK Brick Constructions
01.2018 - Current
Bachelor of Information Technology - Computer Science
Macquarie University
High School Diploma -
Glenwood High School
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