Larzendel Anne Gerochi
Salisbury Downs,S.A
Summary
Dependable Front of House and Kitchen Hand successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
SERVER/KITCHEN HAND
Soonta Golden Grove
Adelaide, South Australia
06.2023 - 03.2024
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Describing items on the menu to customers
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
STORE ATTENDANT
S&G Glass and Aluminum Supply
Philippines
11.2022 - 03.2023
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Participated in store-wide inventory counts, accurately logging and tracking all items to maintain optimal stock levels.
- Customer Service
- Pre-cutting glass
- Material Handling
BOBARISTA
Lintea-an Milktea Hub
Philippines
10.2021 - 01.2022
- Food Hygiene
- Preparing and serving hot and cold drinks
- Describing items on the menu to customers
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Elementary -
Sacred Heart Academy
01.2016
College -
Sunbeam International College
04.2024
Upper Secondary -
Sacred Heart Academy
01.2022
Secondary -
Sacred Heart Academy
01.2020
Skills
- Knowledge about food preparation and safety food handling
- Excellent Written and Verbal Communication Skills
- Ability to work independently and as part of a team
- Proven leadership skills and ability to motivate colleagues
- Able to work under pressure
- Starts and finishes work on time
- Provides quality customer service
- Cash Handling
- Hospitality service expertise
- Safe Food Handling
- Menu presentation
- Front-of-house display creation
Leadership Experience
- Supreme Student Government (SSG) PIO (2017-2018)
- Supreme Student Government (SSG) Auditor (2018-2019)
- Supreme Student Government (SSG) Treasurer (2019-2020)
- Supreme Student Government (SSG) Representative (2020-2021)
- Student Republic Government (SRG) President (2021-2022)
- Leadership Award
- School Service Award
- School Spirit Award
- Philippine National Youth Summit Hashtag Winner
References
Available upon request
Training
- National Youth Summit Orientation 2021
- Journalism Training
- First Time Voters Webinar
- Leadership Training
Timeline
SERVER/KITCHEN HAND
Soonta Golden Grove
06.2023 - 03.2024
STORE ATTENDANT
S&G Glass and Aluminum Supply
11.2022 - 03.2023
BOBARISTA
Lintea-an Milktea Hub
10.2021 - 01.2022
Elementary -
Sacred Heart Academy
College -
Sunbeam International College
Upper Secondary -
Sacred Heart Academy
Secondary -
Sacred Heart Academy