Launa rand
The Entrance
Summary
Enthusiastic individual seeking to leverage strong interpersonal skills and a passion for delivering exceptional service in any position. Eager to contribute to a dynamic team environment, gain practical experience, and develop a comprehensive understanding of the company.
Overview
5
5
years of professional experience
Work History
Team Leader-temporary
Camp Australia
01.2024 - 12.2024
- Having the responsibility of running my own team and managing all programs including the safety and wellbeing of the children
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Created and managed project plans, timelines and budgets.
Employment Consultant
MatchWorks
11.2022 - 04.2024
- Connecting individuals with suitable employment opportunities, providing career guidance, facilitating skills development
- Skilled in client relationship management, job placement strategies and career coaching
- Monitored client progress, tracked job placements, and provided ongoing support to ensure successful integration into the workforce
- Collaborated with community partners, government agencies, and educational institutions to enhance employment services and resources
- This was followed by reception duties within my role
Disability Support Worker
Essential Disability
01.2021 - 12.2022
- Assisted clients with activities of daily living, fostering independence and enhancing their quality of life
- Documented and maintained accurate records of client’s progress and activities
- Supported client’s through active sleepovers through group homes
Disability Support Worker
Coastlink
01.2020 - 12.2022
- Providing personalized care and assistance to individuals with disabilities
- Proven track record of fostering independence, promoting social inclusion, and ensuring a high quality of life for clients
- Skilled in implementing individualized care plans, collaborating with interdisciplinary teams, and maintaining a positive and supportive environment
Education
Cert 3 community services -
cert 3 INDIVIDUAL support -
cert 3 childcare -
First aid -
police check -
WWCC -
NDIS screen check -
ndis module -
Licence and Insurance -
Skills
- Reverse marketing
- Reaching sale/KPI’s
- Communication
- Personal care/medication handling
- Customer service
- Answering phone calls
- Booking appointments
- Computer knowledge/software skills
- Retail knowledge
- Leadership skills
- Managing 3 site locations and caseloads
- Handling challenging behaviors
- Reception experience
- Teamwork and collaboration
- People management
- Goal setting
- Analytical thinking
- Client service
- SMART goals
- Telemarketing expertise
- Deadline management
- Strategic planning
- Multitasking Abilities
- Organizational skills
- Team leadership
- Team collaboration
- Reliability
Timeline
Team Leader-temporary
Camp Australia
01.2024 - 12.2024
Employment Consultant
MatchWorks
11.2022 - 04.2024
Disability Support Worker
Essential Disability
01.2021 - 12.2022
Disability Support Worker
Coastlink
01.2020 - 12.2022
Cert 3 community services -
cert 3 INDIVIDUAL support -
cert 3 childcare -
First aid -
police check -
WWCC -
NDIS screen check -
ndis module -
Licence and Insurance -
Similar Profiles
Natalie BendtNatalie Bendt
OSHC Educator at Camp AustraliaOSHC Educator at Camp Australia
Shah Shafin ArafatShah Shafin Arafat
Educator at Camp AustraliaEducator at Camp Australia
Nell Banks PurcellNell Banks Purcell
Childcare Assistant at Camp AustraliaChildcare Assistant at Camp Australia
Rosie EnnisRosie Ennis
Service Leader at Camp AustraliaService Leader at Camp Australia
Karandeep Kaur DhillonKarandeep Kaur Dhillon
Retail Assistant at AmpolRetail Assistant at Ampol