Leah Seden

• Coordinated and managed casual timesheets for CFC employees, ensuring accurate recording and processing of hours worked.
• Administered travel allowance procedures, including the calculation, verification, and distribution of travel allowances for eligible employees.
• Facilitated reimbursement processes by accurately documenting and validating expense reports, resulting in timely and accurate reimbursements for employees.
• Maintained compliance with company policies and regulations, staying informed about changes and updates in relevant processes.
• Provided exceptional customer service to employees, addressing inquiries and resolving issues related to timesheets, travel allowances, and reimbursements.
• Successfully managed and organized historical CFC administrative records, ensuring accuracy and completeness in preparation for system migration.
• Implemented a seamless transition of all past CFC admin records into TRIM (Program Manager), demonstrating meticulous attention to detail and adherence to data integrity standards.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.

• Deliver compassionate care to assist the participants choice and control.

• Transporting them to their community access.

• Clean and tidy NDIS participants residential homes and other household activities.

• Garden and yard maintenance

• Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
• Documented game actions to accurately update league, player and team statistics.
• Maintained paper score tabulations for permanent league records.
• Collected and distributed information between coaches involved in current games to maintain fair gameplay and identify any conflicts.

• Strive to improve the life skills of young people through leadership, intensive 1 on 1 mentoring, and sport.

• Deliver sports program for children in the community parks.

• Deliver cultural programs to kids and adults.

• Reception - answering phone calls and responding to general emails.

• Demonstrating friendly customer service to students, teachers, and families.

• Recording disposal of assets and filing duties.

• Completing ID letters, report cards, student IDs when requested.

• Printing out timetables, uniform slips, late notes, and report cards for students.

• Maintaining and monitoring staff blue card expirations.

• Relieving front counter reception staff and classroom

teacher aides.

• Proficient using state e-records systems i.e. OneSchool and IDattend.

• Complying with sanitary and hygiene regulations

• Having a professional approach and being reliable.

• Developing strong relationships with clients.

• Having a strong attention to detail

• Managing time appropriately

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Keeping a safe and clean reception area by complying with procedures, rules and regulations.
• Supports continuity among work teams by documenting and communicating actions.
• General filing, copying and archiving.
• Answering telephone calls to field inquiries from clients, vendors and various other callers seeking information.

• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Assisted customers with prompt and polite support in-person and via telephone.
• Opened new merchandise and stocked sales floor racks and shelves.
• Processed cash, check and credit card payments.
• Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.

• Conduct training session.
• Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
• Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
• Supervised academic progress of student-athletes and scheduled tutoring services for those with declining grades.
• Enforced discipline both on and off field to lead team with highest personal standards.