Lee-Ann Reid
5 Warnes Street COWELL,SA
Summary
Proven Food & Beverage Attendant at Sassy's Cafe, adept in meal prep and maintaining high cleanliness standards, ensuring safety and customer satisfaction. Demonstrated reliability and a positive attitude, enhancing dining experiences and operational efficiency.
I am a highly organized person with excellent time management skills, and I know how to prioritize a busy workload. I am skilled in reception service, showcasing exceptional organizational abilities and a commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food & Beverage Attendant
Sassy's Cafe
Cowell, SA
08.2024 - Current
- Maintained dining and food service areas to maximize safety and cleanliness.
- Stocked displays with new and transferred merchandise.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained cleanliness and organization of the dining area, counters, and kitchen space.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Maintained a positive attitude towards coworkers and customers at all times.
Direct Care Worker
Eyre and Far North Local Health Network
Cleve, SA
02.2024 - 08.2024
- Provide support to residents at Crestview Hostel: personal care, social support, cleaning, cooking, laundry, domestic assistance, and assisting residents on social outings.
- Night Shift duties
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Contributed to case reviews of client status and progress.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Maintained confidentiality according to agency policies regarding client information.
Disability Support Worker
Self Employed Contractor
Port Lincoln, SA
05.2019 - 02.2024
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Collaborated with other professionals to assess client needs.
- Advocated for clients to resolve medical or personal crises.
- Transported patients safely to social activities and doctors appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Documented services and collected required data for evaluation.
- Facilitated communication between nonverbal individuals using sign language or other methods.
Support Worker
Community Accommodation & Respite Agency (CARA)
Port Lincoln, SA
04.2021 - 10.2021
- Provide services to clients in their homes: personal care, social support, shopping, domestic assistance, transportation, and taking them to appointments.
- Provide overnight respite.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Provided emotional support and companionship to enhance clients' well-being.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
- Assisted clients with personal care, such as showering and dressing.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Business Services
SA Country Fire Service
Port Lincoln, SA
04.2013 - 08.2019
- Answering telephone enquiries - Custom relations
- Resource co-ordination - undertake a range of financial related tasks using BASWARE and other SA Government mandated software, including, monitoring and reporting expenditure against budgets and petty cash, preparing purchasing requisitions and processing accounts payable and receivable invoices
- Purchase Orders for all Groups and Brigades
- Receipting of all Purchase Orders
- Vehicle Log Sheets - recording, scanning, distribution and filing
- Personal Protective Clothing - Groups & Brigades
- Data entry using the CFS Vehicle record management systems in ESOTAS or equivalent
- Fuel Cards - ordering, updating, distribution and filing
- Checking Statements on Basware
- Understanding and supporting of the Business Services Officers role
- Inventory of Personal Protective Clothing
- Scanning
- Emailing
Education
High School Diploma -
Cleve Area School
Cleve, SA12-1981
Skills
- Meal service set up
- Meal prep
- Order accuracy
- Reliability and punctuality
- Reception service
Affiliations
- Reading
- Gardening
- Art Therapy
- Listening to music
Certification
- HLTAID003 Provide First Aid
- HLTAID001 Provide CPR
- Certificate III in Aged Care
- Certificate III in Disability
- Certificate IV in Disability
- Certificate IV in Service Co-ordination (Ageing & Disability)
Reference 1
Mrs Susan Barnett
Business Services Officer
State Emergency Services
32 Matthew Place
PORT LINCOLN SA 5606
Telephone - 0886 82 6746
Mobile - 0427 500 308
Reference 2
Ms Amber Dohnt
Community Support Worker
Email - amber-kaye5@hotmail.com
Mobile - 0418 655 977
Reference 3
Mrs Maryanne Murphy
16 Edinburgh Street
Port Lincoln SA 5606
Mobile - 0429 830 260
Timeline
Food & Beverage Attendant
Sassy's Cafe
08.2024 - Current
Direct Care Worker
Eyre and Far North Local Health Network
02.2024 - 08.2024
Support Worker
Community Accommodation & Respite Agency (CARA)
04.2021 - 10.2021
Disability Support Worker
Self Employed Contractor
05.2019 - 02.2024
Business Services
SA Country Fire Service
04.2013 - 08.2019
High School Diploma -
Cleve Area School