Leena Nguyen
Revesby,NSW
Summary
Friendly and reliable food & beverage attendant skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
5
5
years of professional experience
Work History
Food & Beverage Attendant
International Convention Centre Sydney
05.2022 - Current
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Deliver exceptional service by greeting and serving customers in a timely, friendly manner, building relationships to encourage repeat business.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Apprentice
Stylz Hair
11.2020 - 04.2022
- Assisted hairdressers with colouring and styling to maintain salon workflow efficiency
- Answered telephone calls to provide information and schedule appointments
- Minimise infection risks by following procedures to clean and sanitise tools and workplace
Volunteer
Salvation Army
03.2019 - 12.2019
- Committed volunteering for Salvos op shops and Sydney’s Streetlevel Mission
- Teamed with community organisations to increase outreach and service utilisation
Education
Graduate -
Hurlstone Agricultural High School
2019
Skills
- Guest Services
- Buffet Maintenance
- Table Setup
- Safe Food Handling
- Cleaning and Sanitizing
- POS Systems
- Menu Memorization
- Barista
- Conversant in Vietnamese
- Employee Training
Timeline
Food & Beverage Attendant
International Convention Centre Sydney
05.2022 - Current
Apprentice
Stylz Hair
11.2020 - 04.2022
Volunteer
Salvation Army
03.2019 - 12.2019
Graduate -
Hurlstone Agricultural High School
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