Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Liam Haysom

Lysterfield

Summary

Dynamic individual with extensive hands-on experience in retail management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Full-time student at Swinburne University, alongside sporting commitments and employment. Proven track record in enhancing staff performance and extremely proficient in high-pressure work environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Duty Store Manager

Aldi Stores
11.2024 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Facilitated the training and upskilling of junior management to increase staff proficiency.

Swinburne Student Ambassador

Swinburne University of Technology
04.2025 - Current
  • Gave presentations, delivered Q & A sessions, generally disseminated the Swinburne message.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Answered questions from visitors and potential students about university life. Led campus tours for prospective students every semester.

Shift Manager

Aldi Stores
02.2023 - 11.2024
  • Led staff to meet objectives providing feedback, performance management, and training as necessary.
  • Excelled in every store position and regularly supported store assistant register staff.
  • Adhered to company standards and compliance requirements for operations and food safety regulations.
  • Coordinated task prioritisation and directed team to meet KPIs.

Department Manager

McDonald's
11.2021 - 02.2023
  • Facilitated the hiring, onboarding, training, and performance management of all new and existing staff in a store of 150+ employees.
  • Directed and was responsible for a team of 20+ senior Crew Coach staff, overseeing training execution, as well as upskilling and cross training programs.
  • Coordinated extensive file management including visas, right to work documentation, and contracts.
  • Collaborated with other departments to align training programs with the franchise's objectives.

Crew Coach

McDonald's
07.2019 - 11.2021
  • Trained and mentored new hires, developing their skills.
  • Conducted food safety and managed stock in specific store areas.
  • Served customers whilst supervising a small team of 5-6 staff.

Education

Bachelor in Laws And Biomedical Engineering (Hons) - Laws And Engineering

Swinburne University of Technology
Melbourne, VIC
06-2027

Skills

  • Team Leadership
  • Decision-making
  • Communication
  • Customer service
  • Multitasking and organization
  • Personnel development

Accomplishments

  • Silver Hat Award - peer voted management prize awarded at DLM leadership course for department management skills.
  • Bronze Hat Award - peer voted management prize awarded at AYL leadership course for shift management skills.
  • Successfully coordinated 'orientation blitz;' inducting, onboarding, and training dozens of new employees in one day.

Certification

SIR30216 - Certificate III in Retail

Timeline

Swinburne Student Ambassador

Swinburne University of Technology
04.2025 - Current

Duty Store Manager

Aldi Stores
11.2024 - Current

Shift Manager

Aldi Stores
02.2023 - 11.2024

Department Manager

McDonald's
11.2021 - 02.2023

Crew Coach

McDonald's
07.2019 - 11.2021

Bachelor in Laws And Biomedical Engineering (Hons) - Laws And Engineering

Swinburne University of Technology

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Liam Haysom