Lili Bartlett
Gold Coast,QLD
Summary
Energetically contributing to Watene Waenga and Kaeya Ocean, I leveraged my expertise in food safety and exceptional teamwork to enhance customer satisfaction and operational efficiency. Mastering cash handling and problem-solving, I significantly improved service quality, fostering positive relationships and ensuring health code compliance.
Overview
1
1
year of professional experience
Work History
Hospitality Worker
Watene Waenga
09.2022 - 09.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Amusement Park Employee
Kaeya Ocean
Brisbane Ekka
08.2023 - 08.2023
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Supervised gameplay and monitored guests' actions to prevent theft.
- Issued tickets to customers and collected payment and fees for desired services.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Education
Keebra Park State High School
Southport, QLDSkills
Food safety knowledge
Food Preparation
Cleaning and sanitizing
Supply Restocking
Housekeeping
Event preparation
Health Code Compliance
Teamwork and Collaboration
Time Management
Problem-Solving
Multitasking
Problem-solving skills
Cash Handling
Organizational Skills
Payment Collection
Timeline
Amusement Park Employee
Kaeya Ocean
08.2023 - 08.2023
Hospitality Worker
Watene Waenga
09.2022 - 09.2023
Keebra Park State High School