Lisa Bailey
Rockingham,WA
Summary
Respectful Clinical Nurse with extensive knowledge of elective, emergency and interventional endoscopic procedures, health care administration and clinical governance. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
25
25
years of professional experience
Work History
Clinical Nurse Coordinator Endoscopy Unit
South Metropolitan Health Service FSFHG
01.2015 - Current
- Oversee admissions, discharges for up to 30 elective patients per day
- Allocation of nursing staff.
- Collaborate with physicians and interdisciplinary teams.
- Devised and manage individualized plans of care.
- Triage patients for emergency endoscopic procedures and elective outpatient procedures.
- Sought opportunities to improve patient care, outcomes and nursing staff performance via Quality Improvement activities.
- Liaise with line manager and expedite any issues affecting patient care and departmental process.
Clinical Nurse Endoscopy Unit
South Metropolitan Health Service FSFHG
01.2015 - Current
- Collaborate with multidisciplinary team to evaluate patient data and determine patient care plans.
- Respond to patient upper and lower gastrointestinal emergencies to provide prompt and correct intervention via endoscopic diagnosis and treatment.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Demonstrated knowledge of technical endoscopic procedures and proper equipment use.
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Maintained patient confidentiality by protecting unauthorized access to personal information.
- Educated patients and families to increase understanding of condition and best ways to manage.
Clinical Nurse Endoscopy Pre-admission Clinic
South Metropolitan Health Service FSFHG
01.2022 - 03.2023
- Triage patient wait list bookings for anaesthetic, pharmacy and specialist review, making patient ready for care for day of procedure.
- Liaising with above to action any care plans made by said specialties.
- Phone preadmission appointment with patients to educated patients and families on pre procedure treatment.
- Discussed expected outcomes and discharge instructions.
- Served as advisory resource to patients and families to facilitate pre and post procedure care and recovery.
- Collaborate with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Enter patient care episode into digital medical records.
Clinical Nurse Waitlist Referrals Liaison Gastro
South Metropolitan Health Service FSFHG
09.2021 - 01.2023
- Verified insurance coverage and Medicare rights for patients and liaised with finance department for medical funding.
- Evaluated patient satisfaction and made suggestions for changes or improvements.
- Evaluated patient histories, complaints, and current symptoms.
- Respond to and investigate complaints and concerns of patients via helpline and escalation of clinically necessary changes in patient condition.
- Managed 300 bookings for patient procedures from triaged referrals per month for elective endoscopic and interventional endoscopic procedures.
Acting Nurse Unit Manager Endoscopy
South Metropolitan Health Service FSFHG
08.2021 - 09.2021
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Liaised with service 2 Nurse Director and Head of Gastroenterology weekly to report day to day running of Endoscopy Unit.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Oversaw advertising and recruitment of clinical staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed 35 nurses and nursing activities in 8 endoscopy theatres across Fiona Stanley and Fremantle Hospitals.
- Providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Acting Clinical Nurse Manager Endoscopy
East Metropolitan Health Service AKG
06.2019 - 07.2020
- Seconded to position to develop new Clinical Nurse Manager role for Armadale and Kalamunda Hospitals Endoscopy units.
- Both hospitals patient procedure's total 500 per month.
- Liaised with Nurse Directors and multidisciplinary teams to establish roles and responsibility guidelines in keeping with national accreditation standards and hospital policy.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed strategy to target nursing and patient satisfaction issues.
- Improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Managed staff rosters to adequately staff endoscopy theatres and allow nurses flexible working days.
Acting Nurse Unit Manager Endoscopy
South Metropolitan Health Service FSFHG
08.2018 - 09.2018
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed 35 nurses and 2 assistants in nursing in 8 endoscopy theatres by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Oversaw advertising and recruitment of potential and new nursing staff.
Registered Nurse
South Metropolitan Health Service RGH
12.2008 - 01.2015
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted Gastroenterologist in diagnostic endoscopic procedures.
- Managed infection prevention via microbiological testing of endoscopes and reported findings to Quality and Risk Management department.
- Monitored and order specialist equipment and consumables for high turn over endoscopy unit.
Registered Nurse, Medical-Surgical Unit
Waikiki Private Hospital
01.2000 - 12.2008
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Monitored patient vital signs to perform thorough condition assessments.
- Advocated for and strived to protect health, safety, and rights of patient.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Graduate Registered Nurse
St John Of God Healthcare
02.1999 - 12.1999
- Performed basic procedures and care activities to treat patient physical ailments and emotional needs and fostered collaborative relationship to identify causes, symptoms or explanations resulting in proper diagnosis and appropriate treatments.
- Obtained information from patient interview and observation and documented vital signs, weights and heights to facilitate patient care activities.
- Instructed and counselled patient and family in meeting nursing and related needs to support plan of care.
- Conferred with RN to identify patient care needs and support and prepare patient admission, transfer or discharge.
- Areas worked ICU/coronary care, orthopedic surgery, respiratory medicine.
Education
Bachelor of Science - Nursing
Curtin University of Technology
Perth, WA12.1998
Skills
- NSQHS standards
- Verbal and Written Communication
- Emergency management of patients with upper and lower gastrointestinal bleeding
- Interventional Endoscopic procedures including ERCP, POEM, ESD, RFA, EMR,
- Elective and emergency interventional bronchoscopy
- Care Coordination
- Diagnostic Assessments
- Medication Administration
- Patient Advocacy
- Project Implementation
- Nursing Staff Supervision and training
Additional Information
Current AHPRA Nurse Registration (Division 1) - Registered Nurse number NMW0001562244
Working with Children check (WWC) Notice Number 931216
Timeline
Clinical Nurse Endoscopy Pre-admission Clinic
South Metropolitan Health Service FSFHG
01.2022 - 03.2023
Clinical Nurse Waitlist Referrals Liaison Gastro
South Metropolitan Health Service FSFHG
09.2021 - 01.2023
Acting Nurse Unit Manager Endoscopy
South Metropolitan Health Service FSFHG
08.2021 - 09.2021
Acting Clinical Nurse Manager Endoscopy
East Metropolitan Health Service AKG
06.2019 - 07.2020
Acting Nurse Unit Manager Endoscopy
South Metropolitan Health Service FSFHG
08.2018 - 09.2018
Clinical Nurse Coordinator Endoscopy Unit
South Metropolitan Health Service FSFHG
01.2015 - Current
Clinical Nurse Endoscopy Unit
South Metropolitan Health Service FSFHG
01.2015 - Current
Registered Nurse
South Metropolitan Health Service RGH
12.2008 - 01.2015
Registered Nurse, Medical-Surgical Unit
Waikiki Private Hospital
01.2000 - 12.2008
Graduate Registered Nurse
St John Of God Healthcare
02.1999 - 12.1999
Bachelor of Science - Nursing
Curtin University of Technology
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