Liz Dai
Data Analyst
Sydney,NSW
Summary
Detail-focused consultant with 6+years customer facing experience in retail. Highly motivated candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights.
Overview
7
7
years of professional experience
Work History
Retail Consultant
Aesop Pty Ltd
03.2017 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged with customers to effectively build rapport and lasting relationships.
- Performed data entry and completed proper paperwork.
- Analyzed inventory data to identify and address stock discrepancies.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
Education
Master of Data Science - Computer Science
University of Sydney
Sydney, NSW06.2024
Diploma of Information Technology - Business Analysis
TAFE NSW
Sydney, NSW05.2023
Master of Professional Accounting And Business - Accounting
Top Education Insistute
Sydney, NSW06.2015
Bachelor of Law - Commercial Law
East China University of Political Science And Law
Shanghai06.2013
Skills
- Data cleaning and preparation
- Data analysis and exploration
- Statistical knowledge
- Creating data visualizations
- Creating dashboards and reports
- Writing and communication
- Domain knowledge
- Problem solving
- Customer Service and Assistance
- Effective Customer Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Some people want it to happen, some wish it would happen, others make it happen.
Michael Jordan
Timeline
Retail Consultant
Aesop Pty Ltd
03.2017 - Current
Master of Data Science - Computer Science
University of Sydney
Diploma of Information Technology - Business Analysis
TAFE NSW
Master of Professional Accounting And Business - Accounting
Top Education Insistute
Bachelor of Law - Commercial Law
East China University of Political Science And Law
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