Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lochie Cornell

Melbourne,VIC

Summary

Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.

Overview

3
3
years of professional experience

Work History

Hospitality Worker

capparossis
Kinglake, Victoria
07.2023 - Current
  • Greeted customers and provided them with menus.
  • Assisted in seating guests and ensuring they were comfortable.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Served food and drinks to customers in a timely manner.
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Restocked supplies of condiments, beverages and other items as needed.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Assisted in training new hospitality workers on proper procedures for providing quality customer service.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.

Engineering

Yuncken Sheetmetal fabrication
Healesville , Victoria
02.2024 - 07.2024
  • Read blueprints and specifications to determine the type of sheet metal needed for each job.
  • Fabricate sheet metal pieces by cutting, punching, bending, rolling, and forming with hand tools or machines.
  • Assemble ducts and fittings using screws, bolts, rivets, solder, caulking or welding techniques.
  • Operate power brakes to bend sheet metal into desired shapes.
  • Inspect completed work for accuracy of fit and conformity to specifications.
  • Construct parts from flat sheets of metals utilizing a variety of hand tools including hammers, punches and drills.
  • Set up and operate fabricating machines such as brakes, rolls, shears to cut, bend and straighten sheet metal.
  • Cut materials with powered saws or snips according to measurements specified on drawings or templates.
  • Smooth rough surfaces of pieces after fabrication by filing with rasps or power grinders.
  • Measure material accurately using measuring instruments such as calipers and micrometers before beginning any task related to fabrication process.
  • Perform preventative maintenance on shop machinery such as lubrication oil changes .

Cafe Worker

Manna Lane
Mooroolbark, Victoria
02.2022 - 08.2023
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Cleaned tables in the dining area before and after customer seating.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Managed cash register operations efficiently and accurately.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Restocked shelves with merchandise throughout the day as needed.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times.
  • Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.

Education

Healesville High
Healesville, VIC

Mooroolbark College
Mooroolbark, VIC

Skills

  • Food safety knowledge
  • Guest Relations
  • Upselling strategies
  • Cleaning and sanitizing
  • Cash Handling
  • Transaction Processing
  • Invoicing and Billing

Timeline

Engineering

Yuncken Sheetmetal fabrication
02.2024 - 07.2024

Hospitality Worker

capparossis
07.2023 - Current

Cafe Worker

Manna Lane
02.2022 - 08.2023

Healesville High

Mooroolbark College

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Lochie Cornell