LOLA PEDERICK
Camberwell,VIC
Summary
Resourceful and dedicated University student with excellent communication skills, commitment to providing great customer service and easily reliable. Years of experience in customer service and has the ability to form meaningful and trustworthy customer relationships. Comfortably can work in teams and independently, while consistently remaining task-orientated. Flexible and approachable with strong organisational and time management skills, delivering memorable customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail assistant
Chemist Warehouse
Prahran, Australia
12.2023 - 06.2025
- Built strong customer relationships by listening and responding to their requests in a timely manner. Assisted customers with product selection, checkout and returns. Lots of retail and customer service throughout and helped me learn genuine patience. Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Cleaner
Franka Bauer's cleaning services
Frankston, Australia
01.2019 - 05.2025
- This is my mum's business that I worked at until I could get my first job, this was domestic and commercial cleaning and I still help with the occasional job.
Front of house
Roll'd
Frankston, Australia
10.2021 - 03.2023
- Worked as a point of sale also dressing and handing out food to customers, very attentive and gained lots of customer service experience through this role. Always punctual, focused and remained on task as well as overseeing that everything was done well and became very adaptable to situations through this job.
Front of house
Hungry Jack's
Frankston South, Australia
09.2021 - 12.2021
- Served customers with a positive attitude and was very attentive. This was a short-term job before I had been hired to Roll'd.
Education
Bachelor of Nursing - Nursing
Australian Catholic University
Fitzroy12-2027
Year 12 -
Elizabeth Blackburn School of Sciences
Parkville11.2023
Skills
- Communication Skills
- Fast Learner
- Ability to Work in a Team
- Ability to Work Under Pressure
- Critical Thinking
- Adaptability
- Attention to detail
- Patience and empathy
Certification
- HLTAID010 Provide basic emergency life support, St Johns Ambulance, 01/04/24 - 30/04/27
- HLTAID011 Provide first aid, St Johns Ambulance, 04/30/25 - 30/04/26
- Working With Children Check, Victoria, 01/03/24 - 31/03/29
Extracurricular Activities
Aerial Arts, Soul Circus, Mornington, Victoria, 02/01/14, Present, I have been doing Aerial arts since I was 8, completing competitions within the performance troupe since I was 11, which taught me how to work within a team.
References
- Franka Bauer, Franka Bauer's Cleaning Services, 0421696198
- Tu Hoang, Roll'd, 0403283234
- Andrew, Chemist Warehouse, (03)95103169
Timeline
Retail assistant
Chemist Warehouse
12.2023 - 06.2025
Front of house
Roll'd
10.2021 - 03.2023
Front of house
Hungry Jack's
09.2021 - 12.2021
Cleaner
Franka Bauer's cleaning services
01.2019 - 05.2025
Bachelor of Nursing - Nursing
Australian Catholic University
Year 12 -
Elizabeth Blackburn School of Sciences
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