Lourdes Pizarro

• Transferable skills: Critical thinking, communication, organisation, problem solving, adaptability, analytical skils, time management and customer service, learn quickly, communicate effectively
• Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
• Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
• Responded to queries raised by customers via email or social media channels in a professional manner.
• Ensured that all incoming calls were answered promptly in a professional manner.
• Used critical thinking and analytical skills to assist clients with their requests.
• Used time management to ensure all tasks were completed by deadlines.

Used problem solving skills to assist clients with

• Transferable skills: Communication, organisation, adaptability, learn quickly.
• Ensured compliance with relevant regulations such as health and safety standards.
• Maintained accurate records of each child's progress including daily observations and anecdotal notes.
• Promoted effective communication between staff members by participating actively in team meetings.
• Collaborated with external stakeholders, staff, and families to ensure that all children's needs and requirements were met.
• Submitted reports of children's development by set deadlines.