Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lucy Thompson

Yeppoon,QLD

Summary

Professional and dynamic individual with strong background experience in retail, hospitality and ranging qualifications and knowledge of fitness and recreational sectors. Focused on achieving meaningful customer service and ensuring a positive environment in order to maximise workflow and workplace relationships. Striving to maintain a work to life ratio and excel in areas where human interaction and relationships can be formed.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Attendant

Callaghan Park Jockey Club
12.2023 - Current
  • Managed cash register transactions accurately, ensuring proper handling of payments.
  • Safeguarded patron well-being by monitoring alcohol consumption levels and arranging alternative transportation when necessary.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.

Nightfill Team Member

Coles Supermarket
09.2023 - Current
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with an strong sense of personal responsibility
  • Managed time efficiently in order to complete all tasks within deadlines

Casual Team Member

Eden Weddings and Events
09.2022 - 01.2024
  • Safeguarded patron well-being by monitoring alcohol consumption level and intervening when necessary.
  • Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddles, and strainers.
  • Enhanced customer satisfaction by ensuring efficient and friendly service at the bar.

Casual Team Member

Creative Cater
07.2022 - 11.2023
  • Processed customer transactions using cash register till.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.

Creche Supervisor

Yeppoon Health and Fitness
07.2023 - 08.2023
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group
  • Assisted in toilet training and other daily hygiene activities to support child development

Pool Lifeguard

Bluefit
09.2022 - 05.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Attentively monitored swimmers to identify distress
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Demonstrated respect, friendliness and willingness to help wherever needed

Crew member

McDonald's Yeppoon
11.2020 - 09.2022
  • Took orders, prepared meals and collected payments
  • Kept food preparation area, equipment and utensils clean and sanitary

Education

High School Diploma -

Emmaus College
Rockhampton, QLD
01.2023

Primary School Completion -

St Benedict's
Yeppoon, QLD
01.2017

Skills

  • Payment Processing
  • Customer Service
  • Teamwork and Collaboration
  • Clear Communication
  • Cash Handling
  • Flexible Schedule
  • Computer Skills

Certification

  • Certificate 3 Fitness
  • Certificate 2 Skills for work and Vocational Pathways
  • Responsible Service of Alcohol (RSA) Queensland
  • Responsible Service of Gambling
  • Certificate 1 Food Handling
  • Blue Card - Working with Children
  • First Aid and CPR

Timeline

Bar Attendant

Callaghan Park Jockey Club
12.2023 - Current

Nightfill Team Member

Coles Supermarket
09.2023 - Current

Creche Supervisor

Yeppoon Health and Fitness
07.2023 - 08.2023

Casual Team Member

Eden Weddings and Events
09.2022 - 01.2024

Pool Lifeguard

Bluefit
09.2022 - 05.2023

Casual Team Member

Creative Cater
07.2022 - 11.2023

Crew member

McDonald's Yeppoon
11.2020 - 09.2022

High School Diploma -

Emmaus College

Primary School Completion -

St Benedict's

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Lucy Thompson