Luiza Helena De Sa Freire
Petersham
Summary
Caring Disability Support Worker skilled at working with adults and aged with disability. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Work Placement in Disability Support Worker
Sunnyfield Disability Services
04.2024 - 05.2024
- Supported in keeping the space clean, assisting with tasks such as laundry, dishwashing and general tidying.
- Help prepare the meal and help customers eat.
- I learning about always encourage the clients in skills for the life example making their own coffee, choosing what they want to buy for lunch, going with the staff to the shop and always having activities sush as bowling or basketball.
- Prepare activities in the afternoon such as puzzles, painting and listening to music.
- Give attention to client by listening and talking to them.
- I learned that each client has issues and attitudes that they like or don’t like, I studied each client’s tastes and particularities very well so that always feel comfortable with me.
- I did reading each client’s files to learn about each one’s medication, what each one is allergic to and how I have to prepare the meal.
Housekeeping Room Attendant
Mercure Hotel
02.2024 - 05.2024
- Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Office Assistant
Minerva Foods
09.2023 - 11.2023
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Certificate III in Individual Support
Brighton College
09.2024
Skills
- Cleaning techniques
- Multicultural Sensitivity
- Empathy
- Bilingual in Portuguese
- Cheerful and energetic
- Housekeeping
- Disability Services
- Meal preparation
Available
Monday, Tuesday, Wednesday and Friday - All the time
Thursday - After 2:00pm
Saturday and Sunday - All the time
References
Zoe Than - Assistant Executive Housekeeper
Phone Number: 0413 753 517
Ana - Psychologist/Senior
Phone Number: 0447 277 433
Certification
- Licensed RSA - Clear to Work
- Licensed NDIS - NSW
- Licensed Blue Card - Licenses 4 Work
- Licensed RSG - Clear to Work
- Licensed WWCC - NSW
- Licensed First AID/CPR
- Licensed Police Check - National Crime Check
Languages
English
Professional Working
Portuguese
Native or Bilingual
Timeline
Work Placement in Disability Support Worker
Sunnyfield Disability Services
04.2024 - 05.2024
Housekeeping Room Attendant
Mercure Hotel
02.2024 - 05.2024
Office Assistant
Minerva Foods
09.2023 - 11.2023
Certificate III in Individual Support
Brighton College
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