LUKE TAYLOR
Brisbane,ACT
Summary
Experienced hospitality and community services worker with a strong background in fast-paced, high-pressure environments. Passionate about hospitality and customer service, with hands-on experience across kitchen operations, bar work, table service, and venue supervision. Backed by roughly a decade of experience in community services supporting complex and high-needs clients, developing strong communication, conflict resolution, and problem-solving skills. Reliable, adaptable, and confident working independently or as part of a team, with a proven ability to stay calm and effective under pressure.
Overview
2027
2027
years of professional experience
Work History
Apprentice Chef
Marble & Grain
Canberra, ACT
06.2022 - Current
- Maintaining a high level of cleanliness of kitchens and equipment
- Daily mise en place duties prior to service
- Prepared components for all dishes related to my given section
- Effective at multitasking and communication during service
- Consistency of food quality and time management
- Familiar with work health and safety practices
- Ability to learn different cooking techniques
- Attention to detail
- Keeping track of all stock required for ordering
- Assisting team members with their sections when needed
Hospitality Worker
The Italian Place
Canberra, ACT
01.2024 - 09.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency and order accuracy.
- Assisted with food preparation including ingredient prep, portioning, and kitchen organisation
- Managed inventory levels and conducted regular stock checks to minimize waste and ensure product availability.
- Worked across multiple kitchen stations during busy service periods.
- Handled customer interactions in a friendly and professional manner.
- Managed the pass by coordinating orders between kitchen and front-of-house staff.
- Operated behind the bar serving drinks and assisting customers.
- Adapted quickly between front-of-house and back-of-house responsibilities as required.
Mental Health Worker
Reachout Canberra
Canberra, ACT
02.2020 - 08.2022
- Met clients needs by coordinating outside resources and necessary referrals.
- Helped clients deal with substance abuse, mental illness and physical disabilities through personalized support.
- Assisted with family member support and understanding with direct counseling.
- Troubleshoot problems and developed successful solutions.
- Tracked daily activities in online forums for consistent reporting.
- Evaluated mental or physical condition of individuals based on interviews, records reviews and standardized assessments.
Bar Supervisor
The Basement Bistro & Bar
Canberra, ACT
2010 - 2014
- Supervised bar staff to ensure high-quality service and adherence to operational standards.
- Opened and closed the venue including security and clean-down procedures
- Trained new employees on bartending techniques and customer service.
- Took leadership responsibility during shifts and assisted management with day-to-day operations.
- Balanced drink service, food preparation, and customer service simultaneously in a fast-paced environment.
Education
Year 12 Certificate - undefined
CIT
Canberra, ACTUndergraduate Degree - Psychology
Curtin University
Perth05-2026
RSA & RSG - Hospitality
Clear To Work Training
Online 05-2026
White Card Certificate - undefined
Alert Force
Canberra, ACT04-2022
Provide First Aid And CPR - undefined
ASEC
Canberra, ACT12-2019
Certificate II Security Operations - undefined
ASEC
Canberra, ACT01-2017
Certificate III Aged Care And Manual Handling - undefined
Quest Training
Canberra, ACT05-2013
Skills
People skills
Decision-making
Working collaboratively
Multitasking
First Aid/CPR
Reliable and trustworthy
Organization
Timeline
Hospitality Worker
The Italian Place
01.2024 - 09.2024
Apprentice Chef
Marble & Grain
06.2022 - Current
Mental Health Worker
Reachout Canberra
02.2020 - 08.2022
Year 12 Certificate - undefined
CIT
Undergraduate Degree - Psychology
Curtin University
White Card Certificate - undefined
Alert Force
Provide First Aid And CPR - undefined
ASEC
Certificate II Security Operations - undefined
ASEC
Certificate III Aged Care And Manual Handling - undefined
Quest Training
Bar Supervisor
The Basement Bistro & Bar
2010 - 2014
RSA & RSG - Hospitality
Clear To Work Training