I am an enthusiastic and dedicated individual, with strong communication and interpersonal skills, enjoys team environments. I am highly motivated and organised; this demonstrates my ability to work in a variety of settings.
Overview
8
8
years of professional experience
Work History
Case Support Officer
Department Of Communities
Broome , WA
12.2025 - Current
Managed daily office operations to ensure smooth workflow and efficiency.
Implemented administrative procedures to enhance organizational effectiveness.
Ensured that all task was completed accurately before submission deadlines.
Facilitated communication between parents, children, and other family members.
Maintained accurate case records and documentation of interactions.
Monitored emails, sorted mail and distributed correspondence accordingly.
Answered incoming calls and responded to customer inquiries.
Followed up with customer accounts to resolve unpaid or past due accounts.
Peer Educator
Family Outreach service
Broome, WA
09.2024 - Current
Developed, coordinated and facilitated educational programs for student groups.
Provided one-on-one counseling sessions regarding personal health issues or concerns.
Conducted outreach activities within the community to promote healthy behaviors.
Gave presentations at various events throughout the year focused on promoting positive lifestyle choices.
Participated in professional development opportunities related to health promotion strategies.
Facilitated interactive workshops about nutrition, stress management, alcohol use.
Collaborated with parents and teachers to determine student needs, develop tutoring plans, and assess student progress.
Participated in workshops, trainings and conferences to improve educational skills.
Youth Worker
Broome Youth And Families Hub
Broome, WA
06.2024 - 09.2024
Provided emotional support and guidance to youths in difficult situations.
Assisted youths in developing life skills such as problem solving, communication, decision-making.
Participated in regular meetings with staff members to discuss program goals and objectives.
Collaborated with other professionals to provide comprehensive services to clients.
Educated parents and guardians on available resources in the community that could benefit their child.
Crane Operator Trainee
Rio Tinto
06.2022 - 01.2024
Dogging
Calculated weight limits based upon boom length, angle of lift, radius of swing and type of load being lifted.
Worked closely with riggers to ensure proper load handling techniques were used during lifts.
Communicated effectively with co-workers and supervisors regarding any issues or concerns related to the job site or equipment operation.
Administration Officer
Murujuga Aboriginal Corp
02.2020 - 12.2021
Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
Monitored stock levels within the office environment, placing orders when necessary.
Ensured that all incoming calls were answered promptly in a professional manner.
Updated databases with new customer contact details or changes in existing accounts.
Youth Officer
City of Karratha
12.2019 - 12.2020
Developed individual learning plans to support young people in achieving their goals.
Conducted workshops on youth development and empowerment for disadvantaged young people.
Provided advice and guidance to help young people make informed decisions about their future.
Supported the design of promotional materials such as flyers, brochures and posters used in outreach campaigns targeting potential participants.
Crew Member
KFC
01.2019 - 12.2019
Checked expiration dates on all products before serving them to customers.
Processed takeout orders quickly to ensure timely delivery of meals.
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints in a professional manner.
Teller
Westpac
01.2018 - 01.2019
Maintained accurate records of all transactions for compliance purposes.
Maintained confidentiality of all customer records and information according to company policies.
Adhered strictly to all security procedures related to handling money at the teller window.
Handled large volumes of currency quickly and accurately with minimal errors.
Education
Forklift Ticket -
01.2022
Certificate of Education -
Karratha Senior High
01.2020
Certificate II Hospitality -
North Regional TAFE
01.2019
Aboriginal Mental Health First Aid -
Kimberley Aboriginal Medical Services
04-2025
Skills
Communication
Working as part of a team
Performing well under pressure
Using time effectively
Flexibility and adaptability
Confidence
Maintaining a strong work ethic
Using initiative
Problem solving and conflict management skills
Professional Referees
Angus Boult, Family Outreach Services - Team Leader
Stanley Francis, Family Outreach Services - Co-ordinator
Awards
Sports Women Of the Year 2018
Year 12 Certificate 2020
Girls Academy Shining Bright 2018,2019 & 2020
Hobbies and Interests
Music - Singing
Outdoor pursuits – Camping and Fishing
Culture – Learning
Health and fitness – Football, Basketball, Netball ect