Lyla Wittmer
Summary
As a dedicated and compassionate individual with a love of all animals, I have a strong desire to contribute to their well-being and livelihood. I am eager to start a career as a Trainee Veterinary Nurse after admiring all the hardworking vets and nurses in the industry. I have completed Certificate 2 in Animal Care where I have gained knowledge in animal health, behaviour and working in an animal industry. I also have experience with administering medication, bandaging and grooming on my own cats. My previous employment experience also heightens my skills in working with customers, co-workers and general work practices.
Overview
3
3
years of professional experience
Work History
Retail Team Leader
Cotton On Group
09.2022 - Current
- Training and supervising new employees about selling strategies and best practices
- Worked collaboratively with other team members to successfully accomplish tasks
- Greeting customers and helping with product questions, complaints, selections, and purchases, also with phone call enquiries
- Using the POS system to process sales, returns, online orders, and gift card activations, as well as cash handling
- Stocking and processing merchandise, clearly labelling items, and arranging according to size or colour
- Cleaning the sales floor for presentable condition
Cinema Crew Member
HOYTS Cinemas
05.2021 - 10.2022
- Greeted guests, scanned tickets upon entry, answered guest questions and complaints, and helped with seat location
- Maintained lobby, bathroom and cinema cleanliness using various sanitation practices
- Partnered with team members to complete venue opening and closing checklists
- Used the POS system to process candy bar purchases, and for upselling products and rewards programs
Education
Certificate II - Animal Care (ACM20121)
TAFE NSW
Ultimo, NSW09.2023
High School Diploma -
Ryde Secondary College
Ryde, NSW09.2023
Skills
- Customer Service
- Teamwork
- Decision-Making
- Basic animal handling
- Basic animal first-aid
- Excellent communication
- Active listening
- Animal care knowledge
- Work health and safety knowledge
Timeline
Retail Team Leader
Cotton On Group
09.2022 - Current
Cinema Crew Member
HOYTS Cinemas
05.2021 - 10.2022
Certificate II - Animal Care (ACM20121)
TAFE NSW
High School Diploma -
Ryde Secondary College
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