A hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices. Adaptable and flexible. Caring in nature and a great communicator
Overview
19
19
years of professional experience
Work History
Pick Packer
Coghlan Melbourne
Laverton North, VIC
01.2019 - 01.2020
Coordinated efficient organization and transportation of completed packages
Pre-assembled containers to be easily selected by packing associates
Worked with customers to pack items according to specific desires and requirements
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
Maintained tidy and clean work areas to promote optimal productivity and safety standards
Operated equipment such as pallet jacks to move heavy boxes
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimise shipping errors
Used appropriately sized boxes to pack products with care, minimising shifting and damage during transport
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Home Care Giver
WeCare4u
Altona, VIC
01.2018 - 01.2019
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
Supervised daily activities and provided assistance when needed
Developed rapport to create safe and trusting environment for care
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheel-chair's by providing consistent support
Maintained clean, safe and well-organised patient environment
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
Monitored progress and documented any patient health status changes, keeping healthcare team updated
Administered medication as directed by physician
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Administration
Headquarters Air Force Training Group (RAAF)
Laverton, VIC
01.2008 - 01.2009
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Communicated with customers via phone and email to confirm deliveries and respond to inquiries
Controlled inventory stock levels, reordering as necessary within budget
Enhanced training approaches to better educate staff and consultants
Prioritised, planned, and adjusted schedules as necessary
Produced highly accurate internal and external letters
Generated documents necessary for internal meetings
Handled all incoming information requests for several busy executives
Updated executives on changing business needs by thoroughly documenting internal and client meetings
Responded to emails and other correspondence to facilitate communication and enhance business processes
Maintained appropriate filing of personal and professional documentation.
Leading Library Assistant
Defence International Training Centre
Laverton, VIC
01.2004 - 01.2008
Stayed up to date on references, card catalogues and automated information systems to teach and educate patrons
Kept detailed records of lending transactions and library users
Closely monitored front desk visitors to maintain secure and clean environment
Provided assistance and support to staff in regard to facility maintenance, security and services
Processed receipt of new book, audio visual and computer software inventory
Maintained accurate records and confidentiality of library book and periodical inventory
Assisted patrons with library's computers and provided information on logging onto Internet
Greeted patrons warmly and offered to assist with any issues or needs
Maintained secure environment by monitoring visitors at front desk
Collected and processed fines on overdue library materials
Placed books on proper shelves when returned to circulation
Supported staff with facility maintenance, security, services and daily staff tasks
Educated patrons on use of reference sources, card catalogues and automated information systems
Maintained circulation desk for lending of periodicals and books
Answered questions from patrons and helped to find desired materials.
Inventory Controller
Light B Vehicles - Defence
Melbourne CBD, VIC
01.2001 - 01.2004
Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
Developed and maintained automated tracking systems, hard copy files and records to enhance office workflow
Carry out a wide range of tasks which comply with Defence rules, regulations, guidelines, instructions and procedures pertaining to inventory control
Liaise with all levels of staff
Completed scheduled audits with efficient and accurate approach
Kept up-to-date on store, shelf and order availability
Maintained inventory count, tracked usage and documented variances
Recorded information, shortages and discrepancies to keep records current and accurate.
Education
VCE -
Altona High School, Completion of Yr 12
Certificate IV - Mental Health Services
Hader Institute
Melbourne, VIC
Certificate III Individual Support -
Employease
09.2017
Skills
Issue resolution
Reporting and analysis
Attended meetings to better understand the project requirements
Excellent time management
Proficient in MS Office
Travel administration
Time management
Strong communication skills
Multi-line phone proficiency
Professional and mature
Inventory control
Travel coordination
Patient care
First aid and safety
General Administration
References
Peter Mosarevski, Branch Manager Coghlan, 0457 726 583
Jolene Barnes, Processor Coghlan, 0402455207
Sonya Clydesdale, Force Preservation Data Safety Clerk, 0405 380 349